Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add Clover as a Payment Gateway

Our customer is looking at changing the payment gateway they want to use to accept credit cards. One provider that is now being shortlisted is clover, but they are not supported OOTB. Could it be possible to add them?
almost 2 years ago in Configured Commerce / Integration 0

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
12 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
almost 2 years ago in Content Management / Asset Management 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
almost 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
12 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
12 months ago in Content Marketing 1 Future consideration