Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 1912 of 1912

Allow Customer Profile Export & Deletion in UI: Unstitching

Request to add an 'export' and 'delete' button to the UI for use on customer profiles. Customers need the ability to use the UI to easily export a customer profile's event and order data. We also need the ability to delete the profile entirely. Ma...
over 2 years ago in Data Platform App 0

Disable loading on-page editing when it's not being used

If you are editing a page through the all-properties view the on-page editing view is still loading in the background. This is unnecessary, especially when considering the on-page editing view reloads again as you manually switch to that view. (on...
over 2 years ago in Content Management / Testing and Optimization 0 Future consideration

Add support to product alternate unit of measures in the PIM

Currently, you can only specify a single unit of measure for a product in the PIM. However, Configured Commerce supports alternate units of measure. We’d like to be able to specify multiple units of measure for a product in the PIM, and these shou...
about 1 year ago in PIM 0

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
over 2 years ago in Configured Commerce / Misc. 1 Investigating

More Intuitive New Version Button

We rely heavily on versions when working on assets, but we often run into issues when users accidentally use the "+ Add Content" button, creating a new piece of content within the task, thus breaking the version history for that asset. Subsequentl...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Repurchase Algorithm Needed!

Please add an algorithm that allows Optimizely to predict repurchase behavior. For example, if a customer typically purchases a specific sku every 4 weeks, we wouldn’t want to recommend that sku again if they just purchased it yesterday (this is h...
about 1 year ago in Product Recommendations / Technical 0

Optimizely Web Exp Customer Java script Utility Function Suggestion

Request: Implement an in-code suggestion feature for Optimizely utility functions. Functionality: When a developer starts typing in the code in the optimizely customer java script text area, the system should suggest available utility functions fo...
about 1 year ago in Web Experimentation / Developer Experience 0

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
over 2 years ago in Content Marketing / DAM/Library 2 Planned

Submit work requests (ideas) for anonymous users (not a Guest in ExpCollab)

No description provided
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0