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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Code Optimizations suggestions

Feedback from our Azure Cloud environment, attaching call stack. Memory:1) 6 % of your Memory was spent in List.ForEach called from EPiServer.ContentApi.Core.Serialization.Internal.ContentConvertingService.ConvertToContentApiModel 2) 3 % of your M...
about 1 year ago in Content Management / Technical 1

Migration Process - Abort Action

As a developer working closely with the platform, I’d like to share some feedback about this incident and hope it can be passed along to the Optimizely management and product owners. The migration abort action had some unexpected consequences. Eve...
about 1 year ago in Content Management / Technical 0

Remember search query in Commerce Admin

If you search in: /EPiServer/Commerce/customers?menu=organization#/Customers/Organizations we would like to "remember search phrase" if you went back to result page after click. Reproducing steps. Search for example "company" Click on a customer C...
about 1 year ago in Customized Commerce 0 Planned

Need to have “Create block” link on Form Content area property on Form block (Ticket referrence #1405503 )

No description provided
about 1 year ago in DXP Cloud Platform / Data management 0 Future consideration

Freight app rather than individual setup

Rather than setting up each freight carrier individually, it would be great if Optimizely linked to a freight app out of the box. ShipperHQ.com makes it easy to link to the individual carriers and use rules base pricing and routing. "ShipperHQ is ...
about 1 year ago in Configured Commerce / Integration 1 Gathering interest

Email Signup options and request for pop-up/overlay

We are looking to have an email sign up button and pop up
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Require assignees for steps upon task creation

It would be useful if we had the ability on the task (or even on the step) level to require that an assignee be set for a task to be created.
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Set Visitor Group by Subsite

Admins shoudl have the ability to filter or set specific Visitor Groups to be availabe in admin based on subsite. Having all VG available to all users for all subsites does not allow smaller groups to access a subset for ease of use and optimization.
about 4 years ago in Content Management / Content Manager 0

sorting views in folders and collections

Can we have a "Save view" added to the library and collections? We find that when we access the library, we have to sort our folders in alphabetical order to find what we are looking for and we have to do it every time. It would be great to be abl...
about 2 years ago in Content Management / Asset Management 0 Future consideration

MuleSoft Anypoint API Connector / Integration would be helpful

Most enterprise customers use an API layer to connect to many cloud and on-prem systems rather than direct. Having a connector to MuleSoft AnyPoint would be very valuable
about 2 years ago in Data Platform App 0