Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Product Recs - ODP integration

For clients with both ODP and Product Recs, Be able to use ODP functionality (e.g. segmentation) within Product Recs. Integrate Product Recs response data into ODP.
almost 2 years ago in Product Recommendations 0

TinyMCE - Customized tags when inserting html (drop block)

It's already possible to drag and drop blocks into the TinyMCE editor - its inserted like this: `div.epi-contentfragment` and replaced by the actual content during rendering. This doesnt work well for blocks that should be rendered as an inline va...
12 months ago in Content Management / Editing 0

Wordpress Integration - Support Gutenberg Editor

Gutenberg editor is activated by default on Wordpress new versions which means most client use it in one way or another. We need to support it in order to integrate.
almost 3 years ago in Content Marketing / Integrations 0 Investigating

Supporting Custom Javascript or some inbuilt functions in the Audience Builder

We would like to be able to perform some minimal data manipulation before matching when creating audiences. Either supporting custom javascript in Audience Builder in the Full Stack version, or accommodating common Javascript or optimizely custom ...
almost 3 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

No Bid and Lead Time option for RFQ

The Sales Quote feature should have an option to No Bid a line. For items that are quoted, there should be a field for lead time as the lead time will likely change in an RFQ scenario.
12 months ago in Configured Commerce / Self-Service 1 Gathering interest

Swedish and English mixed up above ContentArea since 12.29

See attachment
12 months ago in Content Management / Editing 0

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
almost 3 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
almost 3 years ago in Experimentation Analytics / Results Page 3 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
almost 3 years ago in Web Experimentation / APIs 4 Future consideration

Require assignees for steps upon task creation

It would be useful if we had the ability on the task (or even on the step) level to require that an assignee be set for a task to be created.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration