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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Add support to product alternate unit of measures in the PIM

Currently, you can only specify a single unit of measure for a product in the PIM. However, Configured Commerce supports alternate units of measure. We’d like to be able to specify multiple units of measure for a product in the PIM, and these shou...
about 1 year ago in PIM 0

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Repurchase Algorithm Needed!

Please add an algorithm that allows Optimizely to predict repurchase behavior. For example, if a customer typically purchases a specific sku every 4 weeks, we wouldn’t want to recommend that sku again if they just purchased it yesterday (this is h...
about 1 year ago in Product Recommendations / Technical 0

Optimizely Web Exp Customer Java script Utility Function Suggestion

Request: Implement an in-code suggestion feature for Optimizely utility functions. Functionality: When a developer starts typing in the code in the optimizely customer java script text area, the system should suggest available utility functions fo...
about 1 year ago in Web Experimentation / Developer Experience 0

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
about 2 years ago in Content Management / Asset Management 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Show fallback or replacement langage in page tree without have to check in Language Settings.

Give the editor a visual indicator that the page has a fallback or replacement language. Today the editor needs to mouse our the language code to see if a fallback is set. See attachments.
about 2 years ago in Content Management / Multi-language 0 Future consideration

Restrict access to form submission data via User Group

Access to view form submission data can currently be restricted via access rights (MinimumAccessRightLevelToReadFormData see https://docs.developers.optimizely.com/content-management-system/v1.2.0-forms/docs/configuring-optimizely-forms) however I...
about 2 years ago in Content Management 0

Submit work requests (ideas) for anonymous users (not a Guest in ExpCollab)

No description provided

Change build to error on case sensitivity issues instead of warning.

We recently ran into an issue when deploying to the Sandbox environment where the build errored out due to files having slightly different casing in the import path statement then the actual file system. We have been occasionally running into this...
about 2 years ago in Configured Commerce / Technical 2 Planned