Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

Data Platform App

Showing 54 of 1912

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
about 1 year ago in Data Platform App 0 Future consideration

Ability to edit Overview page data

As a developer we would like to be able to edit the contents of the overview page as our client does not have commerce and would like to see more relevant data
over 1 year ago in Data Platform App 1 Future consideration

Creation of Folders in ODP to better categorize reports, segments, filters, behaviors, etc

Creating a structured folder organization in the Optimizely Data Platform for filters, reports, segments, and behaviors enhances usability and efficiency, allowing teams to quickly locate and manage key assets. By grouping related items, such as f...
8 months ago in Data Platform App 1

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
over 2 years ago in Data Platform App 1

Real Time Segment counts are inaccurate

Our content strategists rely on RTS estimates to determine if certain segments are working properly. Currently these estimates are drastically different that the Segment counts using the same criteria. This is forcing our strategists to create a S...
7 months ago in Data Platform App 0

Custom Report - Pagination issue

If a custom report contains multiple pages and the user is on one of the last pages, reducing the columns or filters may result in only one page of data being generated. In such cases, the user remains on a subsequent page with no data. The expect...
6 months ago in Data Platform App 0

Edit and delete custom fields

Allow admins to edit or delete custom fields.
about 2 years ago in Data Platform App 1

Need to delete ODP customers without using the compliance delete

We are using ODP for personalizing content to our intranet user). Per our data retention requirements, we need the ability to remove users when they leave the company. However, since they can be hired back with the same email address and identifie...
7 months ago in Data Platform App 0

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
over 1 year ago in Data Platform App 0 Future consideration

Add concept of a primary identifier in addition to last seen identifier

I as user would like to be able to control what identifier value is considered as the primary one, so that we can be sure that customer is always contacted with the email that they have selected. I want to be able to set this manually via UI or AP...
9 months ago in Data Platform App 0