Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Content Management

Showing 425 of 1913

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
about 3 years ago in Content Management / Content Manager 1 Planned

Quick edit blocks inside TinyMCE

When you click edit on a block inside TinyMCE the CMS navigates to the content. It would be nice for editors to offer an option to quick edit blocks like you can do for blocks inside Content Areas
about 2 months ago in Content Management / Editing 0

Add live documents to library (e.g. word)

It would be useful to be able to edit live documents in the library that can then be added to tasks or campaigns before they are completed.
about 1 month ago in Content Management / Content Manager 0

Ability to add whole folders from the library to multiple tasks or campaigns

When we create a folder in the library, it would be good to be able to add the whole folder to a task or campaign rather than single assets.
about 1 month ago in Content Management / Asset Management 0

Enhance the Deployment API to allow passing parameter to clear CDN cache after deployments

It would be helpful to Enhance the Deployment API to allow passing a parameter to clear CDN cache after deployment completes. Reference: https://docs.developers.optimizely.com/digital-experience-platform/docs/deploy-using-powershell
about 1 month ago in Content Management / APIs 0

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
almost 3 years ago in Content Management / Editing 2 Investigating

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
almost 3 years ago in Content Management / Editing 2 Future consideration

Retain versions correctly for a content move in CMS tree (to fix invalid editor history)

As a content editor I want to be able to move content (for example a page) in the CMS tree. When I do this at present a new version is created but this is merged with the previous update for that content. I want a new version to be created and the...
4 months ago in Content Management / Editing 1

Add the option to use local time in the CMS instead of UTC

When adding a time from a Date/Time-picker in the CMS, you select one value, and then another value displays out on the website. This is because you display UTC in the CMS and the browser then changes the time to local time out on the web. However...
about 1 month ago in Content Management / Editing 0

Enhance the Audience Feature to display the affected number of items

Audience groups should include the dependent items that use them, similar to blocks, this will give visibility to authors on all the effect areas where that personalization was used when a change is made
about 2 months ago in Content Management / Personalization 0