Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Unzipping uploaded files

When uploading a zip file (or any other compressed file like a tar file), we'd like the option to unzip this in the folder from the action menu. This would make uploading a bunch of folders and files a lot faster, as you're uploading them compress...
about 2 years ago in Content Management / Asset Management 0 Future consideration

Logic in workflows

We would like the ability to add logic in workflows.
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Review and approval via email

We would like the ability for our leaders to view content and approve it via email. They would get an email with a copy of the content and be able to approve (not make edits) by clicking a button the email that signifies their completion of their ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Customization entry point on GetCartResult sub DTO's

Hello, Recently we had to add a custom property to the ShipVias, and making that new property available on the updateCart API was very inneficient. If we look at the GetCartResult class, there's a lot of sub dto's used that are not extensible with...
about 1 year ago in Configured Commerce / Technical 0

Ability to update the publishing date

We would like to be able to update the publishing date as it's restrictive against SEO efforts where users need to update the publishing date when refreshing content.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
about 3 years ago in Experiment Collaboration and Management / Notifications 0 Planned

UTM generator

Hello Team, we are wondering if there is a plan to introduce a native generator of UTM codes in CMP. We understand generating UTM codes is still challenge for lot of companies and we naturally see a UTM generator in CMP - where users create tasks ...
about 1 year ago in Content Marketing 0

Let Editors create flag rules in production

It would be great if our Editor-level collaborators could create flag rules in the production environment. Particularly, because some of the experiments they create are going to be integrated with Contentful. And in Contentful, we want Editors to ...
about 1 year ago in Feature Experimentation / Experiment Authoring 0

Parent campaign prefilled (CMP)

Hello, with the recent product release of CMP, the current parent campaign where I am creating a new object (TSK, CPN..) via the blue plus button is not prefilled. We have raised this with your support team and were told that this is expected as t...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Product Recs - ODP integration

For clients with both ODP and Product Recs, Be able to use ODP functionality (e.g. segmentation) within Product Recs. Integrate Product Recs response data into ODP.
about 2 years ago in Product Recommendations 0