Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Function in multiple locations e.ga Plan view
over 2 years ago in Content Marketing / Plan 0 Future consideration

Recommend other things as well as products and content

As a customer using Intelligence Cloud, I want to be able to recommend personalized promotions, to drive more revenue. Motivation - This would be something that our Commerce customers would be interested in, in terms of which promotion to actually...
over 3 years ago in Data Science 0 Future consideration

UTM generator

Hello Team, we are wondering if there is a plan to introduce a native generator of UTM codes in CMP. We understand generating UTM codes is still challenge for lot of companies and we naturally see a UTM generator in CMP - where users create tasks ...
about 1 year ago in Content Marketing 0

Let Editors create flag rules in production

It would be great if our Editor-level collaborators could create flag rules in the production environment. Particularly, because some of the experiments they create are going to be integrated with Contentful. And in Contentful, we want Editors to ...
about 1 year ago in Feature Experimentation / Experiment Authoring 0

Parent campaign prefilled (CMP)

Hello, with the recent product release of CMP, the current parent campaign where I am creating a new object (TSK, CPN..) via the blue plus button is not prefilled. We have raised this with your support team and were told that this is expected as t...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Additional Template Logic Available

In my form, I have a multi-select dropdown and based on whether the requester has "included" one of the selections or not included that selection, determines whether one field should be showing next or another field should be showing next. Specifi...
over 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Code Optimizations suggestions

Feedback from our Azure Cloud environment, attaching call stack. Memory:1) 6 % of your Memory was spent in List.ForEach called from EPiServer.ContentApi.Core.Serialization.Internal.ContentConvertingService.ConvertToContentApiModel 2) 3 % of your M...
about 1 year ago in Content Management / Technical 1

Ensure the Media / Blocks in For This Page is Publish with Page when using Approvals

As an Content Author I would like Media / Block to be published when I publish the Parent Page after the content has been Approved.
over 2 years ago in Content Management / Collaboration & Approval 1

Migration Process - Abort Action

As a developer working closely with the platform, I’d like to share some feedback about this incident and hope it can be passed along to the Optimizely management and product owners. The migration abort action had some unexpected consequences. Eve...
about 1 year ago in Content Management / Technical 0

Remember search query in Commerce Admin

If you search in: /EPiServer/Commerce/customers?menu=organization#/Customers/Organizations we would like to "remember search phrase" if you went back to result page after click. Reproducing steps. Search for example "company" Click on a customer C...
about 1 year ago in Customized Commerce 0 Planned