Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Allow Customer Profile Export & Deletion in UI: Unstitching

Request to add an 'export' and 'delete' button to the UI for use on customer profiles. Customers need the ability to use the UI to easily export a customer profile's event and order data. We also need the ability to delete the profile entirely. Ma...
about 2 years ago in Data Platform App 0

Disable loading on-page editing when it's not being used

If you are editing a page through the all-properties view the on-page editing view is still loading in the background. This is unnecessary, especially when considering the on-page editing view reloads again as you manually switch to that view. (on...
about 2 years ago in Content Management / Testing and Optimization 0 Future consideration

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
about 2 years ago in Configured Commerce / Misc. 1 Investigating

More Intuitive New Version Button

We rely heavily on versions when working on assets, but we often run into issues when users accidentally use the "+ Add Content" button, creating a new piece of content within the task, thus breaking the version history for that asset. Subsequentl...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

'Rescheduling' sync capabilities for CMP integration to CRM and Email marketing platforms

It would be great to have a bi-directional sync regarding scheduling between CRMs (eg Dynamics) and also Marketing Automation platforms (eg Hootsuite) so that once an email is created and scheduled in CMP and pushed to these other platforms, that ...
about 1 year ago in Content Management / APIs 0

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
about 3 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest

Set Visitor Group by Subsite

Admins shoudl have the ability to filter or set specific Visitor Groups to be availabe in admin based on subsite. Having all VG available to all users for all subsites does not allow smaller groups to access a subset for ease of use and optimization.
about 4 years ago in Content Management / Content Manager 0

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
about 2 years ago in Content Marketing / DAM/Library 2 Planned

Granular Permissions -include Debug tools

In the current Roadmap there is an item around Granular Permissions for the admin console based on user role. When we create console user access to add a Punchout Customer it also gives them access to Debug Bug on page - and we are hoping granular...
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
about 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration