Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Column filters and reporting based on form variables

Need to define columns to be included in reporting views along with ability to sort every column. Need to add form variables in specific parent columns and allow filter by project type.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Timekeeping

Need to allow team members to add time entries for all work on projects for reporting purposes; would like system to close time entry access at a certain time at the end of each week.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
about 3 years ago in Content Marketing / Requests 1 Investigating

Proofing & Versioning Button - More Prominent

The Pencil icon for Proofing & Versioning seems to get overlooked, often by collaborators needing to review a piece of content. I suggest a more prominent button that includes text so that it is more visible. Bonus to also include a little red...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Quoting Feature Improvements

Below are the top requests we have to improve the quoting feature. I’m happy to elaborate on any items that need additional clarification. Ability to edit quotes without having to start over (our quotes change all the time and are very time consum...
about 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Images in HTML-editor not accessible

When you insert an image in one of Episervers HTML-editor-fields the "Insert/Edit image" popup sets the filename as default alt-text on the image. This is not a accessible way to set an alt-text. If (when) the Webeditor dont change the filename to...
about 3 years ago in Content Management / Editing 0

Clickmap / Heatmap for Email

If we had the ability to see a map of where people clicked on an email as a visual, it would enable faster decision-making about campaign efficiency and strategy: Number of clicks % of clicks
about 1 year ago in Data Platform App 0

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Improved Search Function

Currently the search function show only 25 matches. When you have thousands of tasks and work requests (as we are now at 13,000) 25 matches is not nearly enough.
about 1 year ago in Search & Navigation 1 Already exists

Add possibility to increase/decrease Timeout (etc.) Settings in Bulk-Index method

Products EPiServer.Find: 13.4.4 CMS 11.20.6 .NET 4.8 Background In a scheduled job we are running the method: BulkResult Index(IEnumerable objectsToIndex); Lately we receive a whole lot of: EPiServer.Find.ServiceException: The operation has timed ...
over 3 years ago in Search & Navigation 1