Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

BOGO promotions

We have a requirement on promotions from client, it is not possible to configure it OOTB so requesting you to provide provision to customize the same OOTB. Support ticket raised: https://support.optimizely.com/hc/en-us/requests/1045950 Requirement...
over 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Board view is too limited

We'd love to use the board view for stand-up meetings to review progress, but the sizing of the window is impossibly small and can only display one task at a time -- super impractical for any kind of review. Why have the board view if it's not a u...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Investigating

Bookmark or favorite campaigns/tasks

As someone assigned to multiple campaigns and tasks, I would like to be able to bookmark or favorite some tasks or campaigns so that I can quickly access them at any time.
over 1 year ago in Content Marketing / Plan 0

Set default library upload folder

I would like to be able to set the default folder for all uploads to the library so we can review the files to make sure it matches the naming conventions, file guidelines for what should be published in the library and sort it into the correct fo...
over 1 year ago in Content Marketing / DAM/Library 0

Accessibility improvement - change the default link dialogue so it can add aria-label value instead of Title

The default link dialogue for many years has let editors add a Title attribute to the link. We've had feedback from a big public sector company we develop and maintain an Episerver site for that they thought this gave them the ability to add furth...
almost 4 years ago in Content Management / Technical 1

Feedback

For Fields - allow sub-fields or conditional fields. For example: Audience > Clergy 2. Clergy > 3.Member 2. Clergy > 3. Leader
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Cloudflare timeout setting

Allow the Cloudflare timeout setting to be changed by customer. Currently it's global at 100 seconds.
over 1 year ago in Configured Commerce / Technical 0

Product Order History Visibility in PDP

As an eCommerce Manager - I want to show my Customers how many of a Product they have ordered in the last year, as well as the average monthly order amount.
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

More details in Fields page

I would like to see how often a field is used and see all of the templates a field is used in to make it easier to deactivate fields we no longer need or know which forms will update when I edit a field. This is a repeat of another request.
over 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration