Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Custom rendering of search result tooltip in the media folder

As an editor when I search for an image in the Media Folder, I would like the search result to indicate in what folder the image was found, for example using the tooltip. I have spoken to support about us creating a custom SearchProvider that woul...
about 1 year ago in Content Management 0

Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs. However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event...
about 1 year ago in Data Platform App 0

Enable prerendering of PLPs and PDPs with prerender.io

Our Product Listing Pages and Product Detail Pages have separate SEO templates being served to Googlebot, and almost all of the content is missing/broken/unformatted in those separate templates, which substantially hurts our organic traffic. Recre...
over 2 years ago in Content Management / Technical 0

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
over 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Category Page will not retain its Resized status

Often, I need to resize the Category Left Hand Pane when categories are expanded. This left-hand pane reverts back to its original size once I've click on a Category to Edit. Could this pane keep the size set?
about 1 year ago in PIM 0

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
about 1 year ago in Content Management / Asset Management 0

Make Task Mandatory in Campaign

There are scenarios where a workflow (strict) is not required but a task needs to be completed as a stand-alone item as part of a campaign or process. e.g. "Book Event". In addition to preventing a campaign from completing, I'd like to be able to ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Asset Group names selectable from dropdown

As a Commerce content editor I would like to select the asset group names from a drowdown list of preconfigured names, rather than having to remember to write the right group names every time I add a new asset to a piece of Commerce content. It co...
over 2 years ago in Customized Commerce / Catalogs 0 Gathering interest

Clickmap / Heatmap for Email

If we had the ability to see a map of where people clicked on an email as a visual, it would enable faster decision-making about campaign efficiency and strategy: Number of clicks % of clicks
about 1 year ago in Data Platform App 0