Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 1913 of 1913

Ability to view calendar on a weekly, monthly, or quarterly basis

As a team of marketing directors, we are trying to use events on the calendar view to do our monthly and quarterly planning process. We put our large initiatives into the calendar as events that run "all day" from Date X-Z. We'd like to be able to...
about 1 year ago in Content Marketing / Plan 0

Enhanced Datafile Management

Submitting on behalf of the customer. In order for us to easily debug datafile issues, for the Optimizely datafile, provide an easy way for us to retrieve the below information through the UI instead of having to reach out to Optimizely support: A...
about 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

Images do not have an AltText property as standard. This means that the AltText has to be specified when adding an image via the WYSWYG editor

As a Developer, I would like a standard 'AltText' property to be added to Image Media. This property should be localisable and used by default when an image is added via the XHTML editor.
about 1 year ago in Content Management / Editing 0

Post-Submission Email Tracking Feature for Episerver Forms

Over the past few months, we've noticed an occasional issue wherein emails are not being sent after form submissions within Episerver Forms. While we understand that SMTP issues may sometimes be the cause, we believe that having a post-submission ...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
about 1 year ago in Configured Commerce / Technical 5 Investigating

Abandoned Cart Reminders

Like the B2B product, can we get the ability to send abandoned cart email reminders to customers
about 1 year ago in Commerce Analytics 0

Enable prerendering of PLPs and PDPs with prerender.io

Our Product Listing Pages and Product Detail Pages have separate SEO templates being served to Googlebot, and almost all of the content is missing/broken/unformatted in those separate templates, which substantially hurts our organic traffic. Recre...
over 2 years ago in Content Management / Technical 0

Option to automatically replace a block by another block (ID --> new ID)

At this moment I have a couple of blocks that are used on many pages (like Contact Us block). It would be nice if I could replace all these blocks (ID) with a newly created Block (ID). For instance, replace a text block by a double collum text blo...
about 1 year ago in Content Management / Content Manager 1

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
over 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Adding Backup Functionality to the PIM

I'm reaching out to suggest an improvement for our PIM software. I think it would be really helpful to add a backup feature. Right now, your PIM doesn't have a way to back up data automatically. This means there's a risk of losing important inform...
about 1 year ago in PIM 0