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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Disable Approval sequence for local assets when Approval sequence is enabled for page

Currently, we are not able to disable Approval sequence for local assets (Blocks/Media) publish when Approval sequence is enabled for respective page. Editor wants to publish the local blocks and media files without approval sequence and then page...
over 1 year ago in Content Management / Collaboration & Approval 0

configured commerce to hubspot integration

Provide an OOTB integration to hubspot or provide hubspot users a connection to configured commerce so they coudl build their own integration with hubspot private apps. It would be great to start with syncing users with hubspot. optimal would also...
over 1 year ago in Configured Commerce / Integration 1 Gathering interest

Add the possibility to choose content type availability based on site as well as parent content types

We will be using a multi site solution and we'd like to differentiate the available content types based on sites. This since we will be using different content types for each sites. We've solved this with access groups and the likes before, but is...
over 1 year ago in Content Management / Multi-site 0

Send Assets from Task to Discrete Library Folders

When working in a task, we often create multiple assets that need to go to the library. Today, we can send all assets to a folder in the library, which is great. But we need the ability to send individual assets to different folders. (Asset A goes...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Provide an audit trail for the "Export Database" feature

Can we introduce a way to view by who and when a database bacpac was exported from Paasportal? We might have PII in our CMS database and require an audit trail in case of breaches.
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Toggle Approval Workflow button on page

As an Admin I would like a button to toggle the workflow on/off at the top of the page so that I don't forget to re-enable it when turning it off for quick changes.
over 1 year ago in Content Management / Collaboration & Approval 0

Edit Approval Sequence button on page

An an Admin I want an 'Edit Approval Sequence' button on the page itself so that I don't have to open the file panel, find the page open, right click the ellipse menu then choose the menu item. One little icon button at the top near the Diff/Previ...
over 1 year ago in Content Management / Collaboration & Approval 0

Enable a batch of changes to be processed as an atomic transaction

As an experiment manager I want to be able to combine multiple configuration changes into single update so that clients cannot retrieve the data file in an inconsistent state (with only some of the changes applied) resulting in predictable applica...
over 1 year ago in Feature Experimentation / Experiment Authoring 0

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

ODP <> Dot Digital Integration

Ability to send ODP Segments and customer data to dot digital Ability to send dot digital campaign event data back to odp
over 2 years ago in Integrations 0 Planned