Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Be able to use preset values for flag variables

As experimentation program owners, we'd like our fellow developers and experimenters to input "safe" values when filling out flag variables. For example colors and font sizes that match our design system. A preset list of values (created by an adm...
over 1 year ago in Feature Experimentation / Experiment Authoring 1 Planned

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Option to change the variants order in Flags

In Flags, it is not possible to change the order of variants and have a different “Baseline” variation by default in the Results Page. Regardless the possible workaround (change the baseline variation from the results page), the proper behaviour w...
almost 3 years ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
almost 3 years ago in Content Marketing / Plan 0 Investigating

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
almost 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Group By Columns in Board View

It would be nice to have the option for “group by” to occur in columns vs creating separate collapsable rows.
almost 3 years ago in Content Marketing / Plan 0 Future consideration

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
almost 3 years ago in Configured Commerce / Misc. 1 Investigating

DAM integration for Campaign

As an campaign editor, I want to use my current digital asset management tool to manage the image content in the campaign editing process. Therefore Campaign should allow integration with DAM solutions (e.g. Canto, Fotoware, Brandfolder etc.).
about 7 years ago in Campaign 1 Planned

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
almost 3 years ago in Content Marketing / DAM/Library 2 Future consideration

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
over 4 years ago in Product Recommendations / Technical 3 Future consideration