Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Preview for Documents

Similar to how images can be previewed, there should be a viewer for documents as well. When viewing documents assigned to a product, it would be great to be able to click on the document and have a preview displayed or have it open within a new t...
over 2 years ago in PIM 2 Gathering interest

Slack integration expanded to feature flags

Add additional functionality to include feature flags in the Slack integration so that when a flag is changed a notification is made to a Slack channel
over 2 years ago in Integrations 0

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
over 1 year ago in Product Recommendations 1

Templated Metrics - No more manually adding same metrics each test

We use the same metrics in every test. (with a handful of unique ones) It takes my team 10 min every test creation to search through the 75+ metrics/events/pages to select the 10 we always use. It would be nice to select the default option and hav...
over 2 years ago in Experimentation Analytics / Other 2 Planned

Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
over 2 years ago in Web Experimentation / APIs 0 Investigating

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
over 2 years ago in Content Marketing / DAM/Library 0 Future consideration

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
over 2 years ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

Ability to create responsive fields (autofill logic)

We have several fields in our instance that are tied to each other, and it would be great to have certain fields auto-populate based on the information put into a certain field. Logic would be something like "if field X = ABC, fill field Y with 12...
over 1 year ago in Content Management / Personalization 1

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
over 1 year ago in Content Marketing 0