Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
over 2 years ago in Content Marketing / DAM/Library 2 Future consideration

I'd like the shopping carts interface to include a search option for Cart IDs, similar to the order ID search in the purchase orders section.

I would appreciate the ability to search for shopping carts using the Cart ID rather than relying solely on customer names or emails. I've noticed that the purchase orders section already allows for searching by order ID, but this functionality se...
over 1 year ago in Customized Commerce / Orders 0 Gathering interest

Allow ad hoc product feed import

If there are critical changes in my product information, I want to be able to trigger a feed import manually, so the correct data is used in recommendations.
over 2 years ago in Product Recommendations / Portal 0

Show helptext/description attribute on PropertyList editor

As an editor I would like to see the help text / description when I create or edit a custom class in a PropertyList. If you have a property in a block or on a page that is a PropertyList with a custom class there is no help text shown next to the ...
over 2 years ago in Content Management / Editing 0

Unable to adjust visibility of individual commerce pages

We are unable to adjust the visibility of individual commerce pages. Commerce pages inherit their visibility settings from their parent category, unlike CMS pages which can have their visibility changed individually. This is a big problem for us. ...
over 1 year ago in Content Management / Content Manager 0

Report on image sizes in the CMS

Given how important imagery is on modern websites as well as Googles priority of web core vitals, I'm surprised that Episerver CMS doesn't offer a report that you can run to check image sizes. It would be an immensely useful tool to have.
almost 4 years ago in Content Management / Asset Management 1

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automatically Alphabetize or Drag-and-Drop Values when Editing a List

In order to keep things organized, we keep our label values in alphabetical order. But if I need to add a value, there's no way to put it in order without removing all of the values and re-adding them. It would be nice if the platform could alphab...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Workflow/Tasks in linear format on Calendar view

We'd like a calendar view feature that allows you to see workflows spanning across the week(s), similar to how Events are shown. This allows the user to see more tasks/steps at once instead of having to scroll down.
over 2 years ago in Content Marketing / Plan 0 Future consideration