Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Report who closed task

We want to be able to report on who closed specific tasks and/or subtasks for compliance requirements
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Add multiple briefs to one item

No description provided
over 1 year ago in Content Marketing 0

Be able to select the crop when downloading resized images in the Library

As a Marketing Manager, I want to be able to select where the image crops when resizing so that I can manage what is cropped and what isn't.
over 1 year ago in Content Management / Asset Management 0

Expose sort descriptor to extension code to allow implementers to make complex sorting clauses in elastic search

The SortDescriptor that is available in RunProductSearchResult.SearchDescriptor.Sort is an abstraction that does not allow to include complex sorting rules, such as sorting by nested fields. We would like to be able to use the Nest7 sort descripto...
over 1 year ago in Configured Commerce / Technical 1 Investigating

Formatting and Section Headers Disappear After Work Request or Brief Is Submitted

We have some complex briefs that have lots of different section headings that are used to break up the submission forms on briefs and work requests. The formatting for a user when they are submitting the brief is easy to read and digest. However, ...
over 1 year ago in Content Marketing / Requests 0

Integration with Analytics Toolkit

Analytics Toolkit is an experimentation focused analytics platform. It has a very high positive feedback by a highly matured Experimentation customers using it that claims to have helped them with insights on conversion funnels, etc.
almost 3 years ago in Integrations 0

Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0

Dynamic campaign criteria

When creating campaigns in product recommendations, it would be great to have dynamic value capabilities. For example, if I have multiple brands on my website and I want the first product being recommended to match the brand of the sku that the us...
about 4 years ago in Product Recommendations / Technical 3 Future consideration

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
about 4 years ago in Campaign 0 Future consideration

Mobile Responsive Results

No description provided
almost 3 years ago in Experimentation Analytics / Results Page 2 Future consideration