Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...
over 1 year ago in Content Marketing / Settings + Configuration 0

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Provide way to identify Parent Products which have Variants with more than one trait

We are trying to identify the product pages where we have more than two drop downs. Is there a way to do this?
over 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Update file names in public link

We share assets via public links. We found that while we can update the file name in the Welcome library, the file name is not updated and we have had stakeholders confused at the file they are downloading because the name does not match what they...
over 1 year ago in Content Marketing / DAM/Library 0

Identify Product Changes

Identify changes for a product that is resubmitted for approval after it has been initially published. This would allow the approver to be aware of the changes to determine whether they should be published to the live site.
over 4 years ago in PIM 0 Gathering interest

App - Analytics on items scanned

We would love the ability to get some sort of reporting/data on what items were scanned with the app, how often they were scanned, and how often a null result came up (and for what search queries did a null search occur) This would give us insight...
over 4 years ago in Commerce Analytics 0 Gathering interest

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Toggle SEO/Bot version of PLP and PDP

Google and other crawlers have made many enhancements over the years to be able to read dynamic pages, including those built with Angular and/or React. Therefore, the concept of having a separate SEO page is no longer necessary. Additionally, Goog...
over 4 years ago in Configured Commerce / Marketing & Promotions 2 Already exists

Low Disk Space Monitoring Job

Enhancement idea -- You have the CleanupDataset job, but I suggest having another integration job that periodically checks the WIS server for low disk space, and sends a notification if its within a certain threshold.
over 4 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

"More like this" search on product detail page

A button on the product detail page near the list of product attributes that allow a user to search for more products like the one they are viewing. The button could provide a pop up allowing the user to select the attributes they want to search o...
over 4 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest