Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Enable drag & drop on collection of OptionItems

It will be nice to enable sorting by drag and drop on collection of OptionItem in CMS forms. There is a option to move up and move down by one place, but where the list is too big, that takes so much time for it. There is an option to reorder tabl...
almost 4 years ago in Content Management 0

Need the ability to group content in the CMS for Spire with more control over URL structure

We have over 600 pages of content that we are migrating over from Classic into Spire. We have specific URL's for those content items that we need to keep intact. We also need to be able to "group" that content without impacting the URL structure o...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Workflow approval

Clients wants to be able to have an approval workflow before a flag or test is started. They do this because they want to ensure that someone needs to get approval before changing the configuration of a flag to ensure a second pair of eyes before ...
almost 4 years ago in Feature Experimentation 0 Future consideration

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
over 1 year ago in Data Platform App 0

Missing API endpoint for 'Create at' for Campaigns

No description provided
over 1 year ago in Community API 0

Live feed to GCP for raw data

In order to make it easier to run post-experiment analysis, we'd like the experiment raw data to be available via a live feed in GCP as opposed to a daily export.
over 1 year ago in Experimentation Analytics / Data Import / Export 1

Integration with Analytics Toolkit

Analytics Toolkit is an experimentation focused analytics platform. It has a very high positive feedback by a highly matured Experimentation customers using it that claims to have helped them with insights on conversion funnels, etc.
over 2 years ago in Integrations 0

Mobile Responsive Results

No description provided
over 2 years ago in Experimentation Analytics / Results Page 2 Future consideration

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...
over 1 year ago in Content Marketing / Settings + Configuration 0