Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
over 1 year ago in Content Marketing / Miscellaneous 0

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
almost 3 years ago in Configured Commerce / Technical 1 Will not consider

DAM integration for Campaign

As an campaign editor, I want to use my current digital asset management tool to manage the image content in the campaign editing process. Therefore Campaign should allow integration with DAM solutions (e.g. Canto, Fotoware, Brandfolder etc.).
about 7 years ago in Campaign 1 Planned

Along with "Move", allow Collaborators to duplicate assets (Copy To).

Please add a "Copy To" feature in the DAM for Collaborators (duplicate asset in new location). Copy To should work similarly to the existing "Move" functionality for Library assets (but make a new copy). Sometimes lines of business need their own ...
over 1 year ago in Content Marketing / DAM/Library 0

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Archive to Folder once job is run items no longer show as archived

Steps to reproduce: On a page, go to Tools > Manage tools and expiration Archive the page and move to an "Archive" location Run the Archive scheduled job in the Admin Notice the job runs successfully and the page no longer shows "archived" when...
over 1 year ago in Content Management / Content Manager 0

Reflect campaigns to the new org structure

Could you please adjust the campaign name so that they reflect the new org structure? E.g., GCS is missing and I see we still have Reinsurance there. Many thanks!
over 1 year ago in Content Recommendations 0

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
almost 3 years ago in PIM 1 Gathering interest

Duplicate ALL Properties in Select View Menu

I've noticed that the "All Properties" link is duplicated in the "Select View" Menu UI. EPiServer.Cms.Shell.UI: Version 12.24.0.0 This appears to be happening on multiple projects running CMS 12. See attached.
over 1 year ago in Content Management / Editing 0

Opportunity to see if there are links to a page when you unpublish it

When you throw away a web page, a dialog box appears that tells you if there are links that lead to that web page. I want if it is possible to get the same function for unpublishing page.
over 4 years ago in Content Management / Editing 0