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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Status Gathering interest
Categories Customer Services
Created by Guest
Created on Jan 11, 2021

Ability to edit Custom metada in the Cart Details page

It would be great if we were able to display custom metadata at the cart level and allow the Customer Service agents to edit those attributes before they convert to a Purchase Order.

  • Optimizely
    Kristin McKee
    Reply
    |
    Jan 31, 2023

    We recommend that our clients implement this via a custom implementation.