Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Default time zone should be changeable

Default time zone should be CET instead of UTC for CMS in Preproduction/Production
almost 3 years ago in Content Management / Technical 0

Language Manager Add On should translate all blocks as well

When creating a new language version of a page, you have the option to copy the data from the source page. This option should also copy any blocks (recursively) as well. This would significantly reduce the amount of initial work an editor needs to...
almost 3 years ago in Content Management / Editing 2 Already exists

Enable all available languages in Search & Navigation automatically

Today, very few languages are enabled by default in Search & Navigation and to add more we have to contact support to get at most 10 languages enabled. I suggest that S&N should be improved to automatically handle all enabled languages in ...
almost 3 years ago in Search & Navigation 0

Ability to apply behaviours and filters in Real Time Segments

We would really like to be able to apply behaviours and filters in Real Time Segments, could this be considered for the ODP roadmap
over 1 year ago in Data Platform App 0

Advanced Social Media Capabilities

We'd love to see you develop more on paid content and targeting (other than Facebook and LI) so that we can bring more of our work into the platform from 3rd party tools. It would also be great if you could publish videos on LinkedIn through the p...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Identify Product Changes

Identify changes for a product that is resubmitted for approval after it has been initially published. This would allow the approver to be aware of the changes to determine whether they should be published to the live site.
over 4 years ago in PIM 0 Gathering interest

App - Analytics on items scanned

We would love the ability to get some sort of reporting/data on what items were scanned with the app, how often they were scanned, and how often a null result came up (and for what search queries did a null search occur) This would give us insight...
over 4 years ago in Commerce Analytics 0 Gathering interest

Bi-directional Related Objects

When we relate task A to task B, we want to see that relationship from task B as well.
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Optimizely CMS11 Extension for Visual Studio 2022

There is no extension for Visual Studio 2022 for CMS11, a lot of customers are still on CMS11 and a lot of developers are using Visual Studio 2022. This will make a lot of developers happier, not to forget the ability to spin up an alloy site than...
almost 3 years ago in Content Management 0

Ability to remove/delete the standard "Overall Revenue" Metric, and replace it with another metric.

Customer (Vistaprint): In our case, it (Overall Revenue) is certainly incorrect. We send multiple events for the same conversions with revenue so that we can target revenue for specific product categories as a metric. Overall Revenue will sum thos...
almost 3 years ago in Experimentation Analytics / Metrics Setup 0 Planned