Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Update file names in public link

We share assets via public links. We found that while we can update the file name in the Welcome library, the file name is not updated and we have had stakeholders confused at the file they are downloading because the name does not match what they...
over 1 year ago in Content Marketing / DAM/Library 0

Track changes on briefs

Brief templates should have a tracked changes/review feature on the toolbar.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Admin and Editor's activities on EPiServer CMS dashboard

Currently, we can see the last person who publish the changes. But we cannot see explicitly who has made what changes at when. Probably, should have an option to record all activities of editors and admin activities. So, we can track back and chec...
about 3 years ago in Content Management / Reporting 1

Cookie security issues

Currently we are facing of some cookie missing attributes scans. The cookies are coming from optimizely, and we cannot change them. EPiStartUrlKey and epiStateMakerThis is an issue, as we cannot fix this, and the security scans are yelling at us.B...
over 1 year ago in Web Experimentation / Security 0 Will not implement

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Connect dam as a remote server on a mac/pc

In finder/explorer on a mac/pc you can view remote files on things like dropbox and onedrive. It would be amazing if we could see all our DAM files locally on a computer, even if you click on the file and it would just open in a browser, that woul...
over 1 year ago in Content Marketing / Integrations 0

Allow user to replace image from desktop in Library Templates

Currently, if a placeholder image is added to a Library graphic template, the user that selects that template only has the option of choosing files from the library to swap out the placeholder block. They should be able to upload a file to fill a ...
over 1 year ago in Content Marketing / DAM/Library 0

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
over 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Enable Content Delivery Api to NOT deliver content

We need to omit content from beling delivered by the content delivery api, but it does not seem to be possible. For example some articles are not allowed to be shown to users from specific countries for legal reasons. So we want to ensure from the...
over 1 year ago in Content Management / APIs 0

Add compare to custom date range under Activation>Performance

All i wanted to do is compare a selected date range to the prior year but I am powerless to do this under Activation>Performance. I am told the only way to do this is via reports but reports are difficult to build and they don't have the same v...
over 1 year ago in Commerce Analytics 0