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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Whitelisting Stripe.net packages to allow server side control over the payment integration

In order to enable the correct behaviour for payments using the Stipe payments within the UK that require 3d secure. This does mean that the OOTB integration isn't a viable solution as it isn't setup to work with 3d secure payment authorisations. ...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 0 Will not consider

Bug: Shortcut not opening on a new tab even though Open in a new tab has been chosen

Bug report: When creating a shortcut on a page under Settings the shortcut does not open on a new tab even though that option, Open in a new tab, has been chosen.
over 1 year ago in Content Management / Content Manager 0

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
about 3 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Allow Block /admin with impersonation

We would like to be able to block /admin on the primary domains, for security purposes as that's most likely to get scanned/brute forced. However, /admin/account/canimpersonateuser needs to be able to work to impersonate. Please adjust the blocks ...
about 3 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Ability to report out on changing dates.

Product Managers and our team would love to report out on things like how many times the proposed launch date was moved. Or how much longer a test ran that it was supposed to. How can we account for these types of changing fields in our reporting?

Save work requests as drafts.

Sometimes Product Managers don’t have all the information available to complete an experiment plan but want to start one and add in available info later when they get it.

UrlResolver should use CatalogContent.Sites to select domain for Commerce content

As a developer I would like to generate absolute URLs to Commerce content. In case I have a multi-site solution where each site has its own product catalog, I would like the CatalogContent.Sites property to be included in the host definition resol...
over 1 year ago in Content Management / Technical 0

View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
almost 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Mixed User Authentication

As a website owner I want to allow for AD access for internal users and direct access for external users So that I can better manage resourcing requirements for development, content population and control. The outcome is the ability to assign di...
almost 5 years ago in Content Management / Technical 0 Will not implement

Salesforce Connector Field Mapping to support field labels

Currently, when mapping Salesforce fields in CMS forms shows only field names for Salesforce databases in dropdowns, but Salesforce supports field labels that are used in UI's within Salesforce and other systems integrating to Salesforce (e.g. For...
over 3 years ago in Integrations 0