Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Automatic retry of transaction when a database timeout error occurs

We've noticed some database connection blips that cause errors such as the following exception: "System.Data.Entity.Infrastructure.CommitFailedException: An error was reported while committing a database transaction but it could not be determined ...
over 1 year ago in Configured Commerce / API 0

On the Brief template, default to Editable Fields without having to Lock/Unlock

No description provided
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Commenting on fields in a brief template

No description provided
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
over 1 year ago in Configured Commerce / Admin Console & Import/Export 4 Already exists

Need Sandbox/Test Environment with Ability to push live

If we need to make updates to a template, we have to duplicate it and make the updates and socialize, then update the original template so we don't lose historical data. If the form updates require a lot of logic, it's extremely time intensive as ...
over 1 year ago in Content Management / Testing and Optimization 0

Reporting when making updates/changes to system

If we need to make updates to campaign structure or fields/labels, reporting becomes extremely difficult and threatens our data integrity for anything in the system. For instance, if we integrate two work request forms, we have to inactive one and...
over 1 year ago in Content Management / Reporting 0

Take "Showing block status on content area" in from labs

For editors that do not work with On page editing this really helps getting status overview of the blocks on a page. You have no idea if the blocks are in a good state (i.e. published)
over 3 years ago in Content Management / Content Manager 0

DAM + CMS

We need a better integration between CMS and DAM.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating

CMS + FX

We need an integration between FX and CMS similar to the one Contentful has but better.
over 1 year ago in Feature Experimentation / Experiment Authoring 0 Investigating

Bitly support

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. We often have to create shortlinks for campaigns/pages we attach to tasks in CMP. Would be great if...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0