Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Use the color-coding for labels throughout the Plan views

No description provided
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

On the Experiment tab, add links to the variation preview url for easy reference

No description provided
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Make workflows rigid (can't rearrange steps or complete out-of-order)

As a experimentation owner, I do not want users completing steps out of sequence or bypassing important steps
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Support translation APIs (e.g. Deepl)

Certain customers have to support multiple languages and don't always have available resources to translate the content of their catalog, pages and attributes. Permitting the integration with translation systems (like Deepl) would accelerate the s...
about 3 years ago in Configured Commerce / Integration 2 Gathering interest

View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
almost 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Mixed User Authentication

As a website owner I want to allow for AD access for internal users and direct access for external users So that I can better manage resourcing requirements for development, content population and control. The outcome is the ability to assign di...
almost 5 years ago in Content Management / Technical 0 Will not implement

Feature requirement: Move large number of catalog entries with shared properties to categories

I as a commerce content creator/editor want to be able to move products in mass to a different category. The current move functionality makes this impractical, especially when businesses may need to move thousands of product entries to a different...
about 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Site-specific URL Mapping settings

As a multi-site customer, I would like to be able to set a different translatable value for the URL Mapping settings for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 3 years ago in Configured Commerce / Catalog & Assets 2 Already exists

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
over 1 year ago in Content Marketing 0 Future consideration

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating