Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Optimizely should use standard v3 Nuget feed.

We raised a support ticket regarding Optimizely Nuget feed v2 not being compatible with Artifactory which support the industry standard v3 feed by default. Our use case was explained that for security reasons we cannot download new nuget packages ...
almost 4 years ago in Feature Experimentation 1 Future consideration

Arabic UI

I would like the UI to be available in Arabic, so that it's easier to adopt for my users.
almost 4 years ago in Content Management / Editing 0 Investigating

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
almost 2 years ago in Content Marketing 0 Future consideration

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
almost 2 years ago in Configured Commerce / Orders & Payment 1 Investigating

Level 2 and 3 support for PayPal.

Hello. We have a client that wants to use PayPal as a payment option in the Spire CMS. They have stated that only Level 2 and Level 3 are an option for them with PayPal. We are requesting the inclusion of Level 3 support for PayPal.
almost 2 years ago in Configured Commerce / Orders & Payment 0

Templates; be able to set a date range in filter

No description provided
almost 2 years ago in Content Marketing / Miscellaneous 0

Add 'Expired' users in the user export

In the export of users only active and pending users are exported. By adding also 'expired' we would get a better view of allocated licenses and re-allocate. Expired is visble in the user & teams view but not in export?
almost 2 years ago in Content Marketing / Analytics 0

Add 'Reports' section in this feedback forum

No description provided
almost 2 years ago in Content Marketing / Analytics 1 Already exists

No heading on the report export

In the report module recently released in CMP it would be great to have the heading of what you filtered in the export of the report
almost 2 years ago in Content Marketing / Miscellaneous 1 Investigating

Ability to show/hide API key in Episerver.Labs.LanguageManager

When opening the configuration for the addon Episerver.Labs.LanguageManager in Optimizely CMS Admin mode the API key is fully visible. This mean that I cannot demo the (quite amazing) addon without updating my API key afterwards. Please make it no...
almost 2 years ago in Content Management / Roles and Security 0