Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Customizable idea scoring

Score ideas and experiments using a customizable scoring rubric. Support group voting.
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Use the color-coding for labels throughout the Plan views

No description provided
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

On the Experiment tab, add links to the variation preview url for easy reference

No description provided
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Make workflows rigid (can't rearrange steps or complete out-of-order)

As a experimentation owner, I do not want users completing steps out of sequence or bypassing important steps
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Provide a way to get relations in batch

The IRelationRepository interface contains methods to find relations between nodes and entities. However, the only API it has allows for only one content reference to be looked up. We want a batch interface for this repository, eg. IEnumerable<...
over 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Manually Complete Campaigns

Similar to how you can manually complete a task when not all steps are completed, we would like to be able to manually complete a campaign in which not all tasks are completed. There are times when we simply need to clean things up quickly, and th...
over 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
over 1 year ago in Content Marketing 0 Future consideration

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Level 2 and 3 support for PayPal.

Hello. We have a client that wants to use PayPal as a payment option in the Spire CMS. They have stated that only Level 2 and Level 3 are an option for them with PayPal. We are requesting the inclusion of Level 3 support for PayPal.
over 1 year ago in Configured Commerce / Orders & Payment 0

Templates; be able to set a date range in filter

No description provided
over 1 year ago in Content Marketing / Miscellaneous 0