Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Customize Email Notifications

The ability to enable/disable/customize when and what email notifications are sent
almost 2 years ago in Content Management / Personalization 0

Need to grey-out/disable reorder button

Commerce->Order Mangement->Orders->(choosing an order)->REORDER We need to disable/grey-out that reorder option so if the user tries to click on reorder button, no action should take place. It must be disabled.
almost 2 years ago in Customized Commerce / Orders 1 Gathering interest

PIM Exports add information to the processing popup

I didn't know that their was an all customer queue for exports from PIM. When another customer runs a couple of long jobs or exports in the background of PIM we as frontend users don't know why it is taking so long for our site and jobs to load. W...
almost 2 years ago in PIM 0

Product Feedback: Move Files from Content tab to Attachments

It would be a very convenient feature if you could simply MOVE files from the Content tab to Attachments with a simple click. Currently, you have to download file(s) to your PC, then re-upload to Attachments.
almost 2 years ago in Content Marketing 1

'All' Dropdown option in currency filter

As a customer, in the Personalization Portal reporting section, I want to be able to select all currencies, so that I can see their combined revenue. At present, if a customer has multiple currencies in one portal, they are unable to see a combine...
almost 2 years ago in Product Recommendations 0

News Section for Blogs and Resources More like WordPress

We use the news section for posting blogs every few days. There is no organization level or search function available for me to copy and paste from existing to reoccurring. There's no feedback like I would get from WordPress saying add this tag or...
almost 2 years ago in Content Management / Content Manager 0

Sort tasks within the campaign

Currently the tasks are randomly listed in the campaign . It would be great if we could put them into the order we want them (drag and drop would be ideal).
almost 2 years ago in Content Marketing 1 Future consideration

Regular Expressions (regex) audience conditions

Right now you can select is, contains, any value, no value as conditions, but we'd like the option to have a regular expression condition for the more complex audiences. We have similar conditions in other platforms (like Optimizely CMS), but can'...
almost 2 years ago in Data Platform App 0

Rename field labels

Right now, only Optimizely can edit the fields once created in the app. But we'd like the ability to at least change the field label from the UI. This shouldn't impact the API name of the field
almost 2 years ago in Data Platform App 0 Future consideration

Optimizely should use standard v3 Nuget feed.

We raised a support ticket regarding Optimizely Nuget feed v2 not being compatible with Artifactory which support the industry standard v3 feed by default. Our use case was explained that for security reasons we cannot download new nuget packages ...
over 3 years ago in Feature Experimentation 1 Future consideration