Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Forms item field localization

ChoiceElementBlock and SelectionElementBlock property Items (type OptionList) Localized value is No by the default. Items is string field but it is not possible to localize those texts as default. This is lack in basic cms functionality and causes...
almost 2 years ago in Content Management / Forms 0

Sync CMS pages to CMP Library

Unless we select every page individually from CMS there's no way to see them in our CMP library, search for a page, and add it to a task.
almost 2 years ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Create a copy of an existing CMS page

We'd like to be able to select an existing page to use as the basis for a new page which we'll then edit and approve in CMP. Our team uses existing pages in CMS when possible to save time while creating new content. This reduces the time to produc...
almost 2 years ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Manipulate commands for PageReferenceEditorDescriptor

For CollectionEditorDescriptor there exist a collection of available commands that we can manipulate public class ContactPersonCollectionEditorDescriptor : CollectionEditorDescriptor<ContactPerson> { public override void ModifyMetadata(Ext...
almost 2 years ago in Content Management / Editing 0

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to integrate multiple Google ads accounts into one Optimizely project

Many of our customers have multiple Google Ads accounts, and they often express the need to integrate these accounts with their Optimizely projects. Currently, our system only allows one Google Ads account to be integrated with one project. That w...
almost 2 years ago in Web Experimentation / Integrations 0 Future consideration

Text area max lenght

Textarea element should have support for optional max length value. This would be helpful in preventing ddos attacks but also helpful in general.
almost 4 years ago in Content Management / Forms 0

Market Filter should also be added to NodeContent

EntryContentBase has a MarketFilter property to control which markets the entry should be show on (provided the developers read and act on it). I would like to see the same property and logic on the NodeContent type. In some scenarios we would lik...
almost 4 years ago in Customized Commerce / Catalogs 0 Gathering interest

Rearrange abandon cart touchpoints

I should be able to rearrange my abandon cart touchpoints without having to delete or pause touchpoints or start an entirely new campaign. I have an MMS touchpoint i want to move from the last position to the second touchpoint and i cant do it.
almost 2 years ago in Data Platform App 0

Allow to add Content in a fixed workflow even when not assigned to the current step

Since the publishing process is not always linear and the assets in Content tab need to be updated also by users not assigned to the current step, it would be very helpful to enable to do so. At the moment, not assigned users see the "Add asset" o...
almost 2 years ago in Content Marketing 1 Will not implement