Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Use the "Stocked At Warehouse Level" flag to allow customers to filter products that are in stock

(From Tim Gagnon, Architect) For our client, customers are limited to purchasing products from within the specific market/region they are assigned to. One thing we wanted to explore is if there was a way to use the "Stocked At Warehouse Level" fla...
almost 2 years ago in Customized Commerce 0

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Investigating

Ability to associate/limit Customers to specific Warehouses

Add the ability to assign Customers to specific Warehouses so that when features like the In Stock by Warehouse flag are used, it would only be reflected for Customers that are assigned to that Warehouse, not the website as a whole. When Customers...
almost 2 years ago in Configured Commerce / Customers 1 Investigating

Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
almost 2 years ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

Side panel improvements

One side panel collapses, one is still open. I want to be able to show sites in browsers on different screens. Active panel opens all sceen, others collapses and move to top.
over 5 years ago in Content Management / Editing 0 Future consideration

Please communicate confidence bands on the charts and add a stats reset notification

Whenever a stats reset takes place, it seems like the only way to spot it is a large decline in statistical significance which is not explicit enough and might lead to losing trust in the stats engine. Please add a functionality to communicate bot...
almost 4 years ago in Experimentation Analytics 0

Wishlist Function for Commerce Cloud

No description provided
almost 4 years ago in Customized Commerce / Catalogs 0 Gathering interest

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
almost 2 years ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
almost 2 years ago in Content Marketing / Analytics 0 Future consideration