Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Request submission automation

Allow requests to be submitted and advanced without mutliple "acceptance" actions, i.e., automate this part of the submission while retaining the form details, and assign a workflow to the intake directly.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

CyberSource-Payeezy replacement Payment gateway Full Authorization Reversal

Payment gateway Payeezy will sunset. A solution is required. We have orders that are submitted and not yet shipped so there is no settlement that has occurred. In Cybersource payment gateway a cancellation of the credit card authorization (Note ye...
almost 2 years ago in Integrations 0

Approver Notification Email

In a buyer/approver setup, there needs to be a way for an approver to be notified via email when a new order is submitted by a buyer and is awaiting approval.
almost 4 years ago in Customized Commerce / Orders 1 Gathering interest

Ability to hide edit option for Library role users

Please provide Admins with the ability to hide the EDIT request option for users in the Library role (e.g., "Hide edit request"). Our Library role users (over 1,000) will never be given the ability to EDIT an image. The appearance of the Edit opti...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

UI improvements for inline blocks

Here are some suggestions for UI improvement for inline blocks. Allow resizing of overlay. This will help content editors who have larger screens to more easily work - especially with properties like TinyMCE/XhtmlString that require more space Mis...
almost 2 years ago in Content Management 0

Allow changing inline block name

By default the block type name is displayed in the content area when creating inline blocks. This can be confusing when you have multiple blocks of the same type. Ideally editors would be able to rename/provide a name for inline blocks (this can b...
almost 2 years ago in Content Management 1

Disable individual labels from a filter group

I want to be able to disable one specific label option from a label category. For example, if my label is "Product" and I have "Product 1" "Product 2" and "Product 3" as options and I want to remove "Product 3" since the product isnt relevant anym...
almost 2 years ago in Content Management / Asset Management 0

Add option to publish a block "From - to - Date"

Sometimes we run campaigns and or participate in an exhibition. This is mostly announced on our website. It would be nice if we could add a publish date "From - to" date so that the block appears at a certain date/time and a date/time when it disa...
almost 2 years ago in Content Management / Content Manager 0

Mark block not yet translated in the "All properties" view

When I work in the "On-Page Editing" vie I can immediately see which blocks aren't available yet in a language. The block shows a pattern on the block. However when I am in the "All properties" view, the blocks look all the same. It only marks the...
almost 2 years ago in Content Management / Multi-language 0

Provide API's to access the redirects created in CMS. Redirects manager in a headless CMS mode.

How do we leverage the redirects manager feature in CMS in a headless CMS mode. What are the different ways in which the front end application can access the redirects created through redirects manager so that it could serve the right URL. Provide...
almost 4 years ago in Content Management / APIs 3 Will not implement