Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Allow changing inline block name

By default the block type name is displayed in the content area when creating inline blocks. This can be confusing when you have multiple blocks of the same type. Ideally editors would be able to rename/provide a name for inline blocks (this can b...
about 2 years ago in Content Management 1

Add option to conditionally forward forms

Working with EPI forms works fine and they are very flexible to set up. One of the thinsg I am missing is an option to send a form based on a certain condition/selection in the form. For example "If #country = "US", "info@whatever.com", "us@whatev...
about 4 years ago in Content Management / Technical 1

Disable individual labels from a filter group

I want to be able to disable one specific label option from a label category. For example, if my label is "Product" and I have "Product 1" "Product 2" and "Product 3" as options and I want to remove "Product 3" since the product isnt relevant anym...
about 2 years ago in Content Management / Asset Management 0

Add option to publish a block "From - to - Date"

Sometimes we run campaigns and or participate in an exhibition. This is mostly announced on our website. It would be nice if we could add a publish date "From - to" date so that the block appears at a certain date/time and a date/time when it disa...
about 2 years ago in Content Management / Content Manager 0

Mark block not yet translated in the "All properties" view

When I work in the "On-Page Editing" vie I can immediately see which blocks aren't available yet in a language. The block shows a pattern on the block. However when I am in the "All properties" view, the blocks look all the same. It only marks the...
about 2 years ago in Content Management / Multi-language 0

Manage Collaborators via API

Customers wants to manage collaborators via REST api, so that they can programmatically grant permissions via their existing permissioning tool that they've created. They do this because it's far more convenient for them to manage this in a centra...
about 4 years ago in Feature Experimentation 0 Future consideration

Event tags to segment results and create metrics- Segment integration

Customers wants to create Optimizely events via Segment. They do this because they already have evnts in Segment and then data is nicely aligned. They wish that Optimizely had the option to filter results by event tags and use the atgs to create m...
about 4 years ago in Feature Experimentation 0 Future consideration

Task History Database or a excel file export for it

Currently we have to manually make a spreadsheet every week to track our tasks, it would help if we can see all our previous tasks in one place.
about 2 years ago in Content Marketing / Plan 1 Already exists

Projects feature and gadget gone?

Hi,We run the CMS version 12.21.1. What happened to the Projects feature and gadget? It seems suddenly the Projects functionality is no longer available. I cannot find any information about this functionality being changed or removed in the Releas...
about 2 years ago in Content Management / Content Manager 0

Public Collection List View

Whenever someone accesses a collection public link, they are unable to switch to a list view and easily navigate through the asset titles. We'd like to request a "list view" for collection public link view.
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration