Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Task History Database or a excel file export for it

Currently we have to manually make a spreadsheet every week to track our tasks, it would help if we can see all our previous tasks in one place.
almost 2 years ago in Content Marketing / Plan 1 Already exists

Projects feature and gadget gone?

Hi,We run the CMS version 12.21.1. What happened to the Projects feature and gadget? It seems suddenly the Projects functionality is no longer available. I cannot find any information about this functionality being changed or removed in the Releas...
almost 2 years ago in Content Management / Content Manager 0

Public Collection List View

Whenever someone accesses a collection public link, they are unable to switch to a list view and easily navigate through the asset titles. We'd like to request a "list view" for collection public link view.
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Ability to Create Campaign Template in Templates Section of Admin panel

I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Cam...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

react-sdk does not have a method to flush queue without closing tabs

the only way to flush the event batching queue is to close the instance. This is way too rudimentary and inflexible for power users. Please let us in on low level api on when and how to flush the queue. also consider to adjusting use `pagehide` in...
almost 2 years ago in Integrations 2

Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
almost 2 years ago in Configured Commerce / Catalog & Assets 1 Investigating

Universal Experiment List Page and Workspace

Users can create a custom list page / dashboard that shows experiments across multiple projects (Web or FX).
almost 2 years ago in Experiment Collaboration and Management / Other 0

Group Experiments on Experiment List View

Group experiments by available metadata (pages targeted, creator, primary metric, etc) to improve the orgranization of the experiment list page
almost 2 years ago in Experiment Collaboration and Management / Other 0

Add Custom Fields to Experiment List Page

Create custom fields of various types (text, numeric, tags/labels, drop-down picklist, etc) so that customers can add metadata to experiments for better organization.
almost 2 years ago in Experiment Collaboration and Management / Other 0