Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
over 1 year ago in Content Marketing 0 Future consideration

Upload thumbnail and icon in Content Types

Currently, we can add thumbnails and icons to code for blocks and pages, but there is no such option to do that with non-code properties. If we could upload both the thumbnail and the icon used in the tree/block, that would be super helpful.
over 1 year ago in Content Management / Editing 0

Allow container pages that don't generate a URL segment

Some functionality cascades down the page tree, like approvals or permissions. Sometimes you want to group pages together so you can apply values and functionality to branches of pages, but these necessarily affects the URL, since any page generat...
about 5 years ago in Content Management / Editing 0 Future consideration

Redirect to 404 Content-Managed Error Page when Media Not Found

We are in the process of migrating to containers, and have discovered that when a file is missing after a user clicks on a link, the user is redirected to an xml error page rather than the typical 404 page. For instance, if clicking on a PDF file ...
over 1 year ago in Content Management / Content Manager 0

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Use the "Stocked At Warehouse Level" flag to allow customers to filter products that are in stock

(From Tim Gagnon, Architect) For our client, customers are limited to purchasing products from within the specific market/region they are assigned to. One thing we wanted to explore is if there was a way to use the "Stocked At Warehouse Level" fla...
over 1 year ago in Customized Commerce 0

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Investigating

Ability to associate/limit Customers to specific Warehouses

Add the ability to assign Customers to specific Warehouses so that when features like the In Stock by Warehouse flag are used, it would only be reflected for Customers that are assigned to that Warehouse, not the website as a whole. When Customers...
over 1 year ago in Configured Commerce / Customers 1 Investigating

Optimizely should use standard v3 Nuget feed.

We raised a support ticket regarding Optimizely Nuget feed v2 not being compatible with Artifactory which support the industry standard v3 feed by default. Our use case was explained that for security reasons we cannot download new nuget packages ...
over 3 years ago in Feature Experimentation 1 Future consideration

Arabic UI

I would like the UI to be available in Arabic, so that it's easier to adopt for my users.
over 3 years ago in Content Management / Editing 0 Investigating