Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Status Future consideration
Product Content Marketing
Created by Guest
Created on Aug 18, 2023

RELATED FEEDBACK

Notifications options are too complex for casual users

Users give up on configuring the complex notifications options, then ignore the too-frequent pings from the tool as they are notified at the same level for both critical and non-critical updates.

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  • Guest
    Reply
    |     Feb 13, 2025

    Is there an update on this?

  • Guest
    Reply
    |     Aug 22, 2023

    Hi Katy, thanks for sharing this feedback. I just sent you an email and would love to chat about this in more detail if you're open to it. Thank you!