Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Add CPN "percent complete" data point in Plan > List view

In timeline view, you can hover to view CPN percent completion. It would be valuable to include this as a datapoint that you can sort by/extract from list view (CSV download). Percent complete is available when viewing milestones, but it would be ...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Show users the number of products that match an expression

Issue It's a recurring problem in our system that users configure (either intentionally or by mistake) an expression that excludes most (sometimes even all or almost all) products in the catalog. This causes performance issues, because the system ...
almost 2 years ago in Product Recommendations / Portal 0

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
almost 2 years ago in Configured Commerce 1 Gathering interest

please add "retry" functionality to handle cancelled dispatchEvent requests to better handle link-click tracking

So there is this problem where one set the event to fired as an onClick handler on a regular link, there will be a problem in at least most popular Chrome browser, which will cancel requests send from the page you just navigated away from with a r...
almost 2 years ago in Integrations 2

The ability to 'like' comment replies to show receipt.

Currently you are able to 'like' a comment in a task/WRQ. However, you cannot do the same for replies. Using a 'like' shows receipt without needing to send a notification. It would be great if you could like all comments - origional AND replies.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
almost 2 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Adjustable Screens/Sections for Admin Console

I frequently go and approve new website users, make changes, etc. but when I'm working on my laptop the way the "Administration > Website Users" location is formatted I can't scroll down to see more users. Currently, I can only see two users at...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
almost 2 years ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Order Approval Improvement

For the order approval at the administrator level along with in the cart history under sales can we add whom the approver is as a selection rather than having to click in to each order awaiting approval? Also it would be great to be able to add sn...
almost 2 years ago in Configured Commerce / Orders & Payment 1 Investigating

Provide API's to access the redirects created in CMS. Redirects manager in a headless CMS mode.

How do we leverage the redirects manager feature in CMS in a headless CMS mode. What are the different ways in which the front end application can access the redirects created through redirects manager so that it could serve the right URL. Provide...
almost 4 years ago in Content Management / APIs 3 Will not implement