Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
almost 4 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Option to Create a New Version automatically from an existing task or item in the Library

It would simplify the process of updating existing content if such an option allowed you to automatically create a related task that either exists alongside the original task or integrates itself into the original task with all of the relevant rel...
almost 2 years ago in Content Marketing 0 Already exists

Show the reference IDs of objects in the Related Activities column under Request module

It would be great if the Related Activities column in the work request module could show the reference IDs of the objects, such as, CPN, TSK, WRQ IDs.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Streaming Datafiles

Offer an option to consume datafiles immediately when updated via websocket or other streaming architecture. This would enable faster updates to flags and bring us into parity with competitors.
almost 4 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Ability to create task from the workflow in an existing task

We would like the ability to create a new task from a workflow. Sometimes, a review sparks the needs for a new, separate task to be created.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Building block style workflows

We have different processes that often have multiple steps that are common among them. We would like the ability to create "blocks" of multiple steps that can be mixed and matched to create new workflows or that can be added to a workflow ad hoc.
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Routing rule - Field change in WRQ

If a requester changes the request after submitting, routing rules are not applied/updated. To see if a WRQ has been changed, the only way is to go into the request and look at the history tab. Therefore, it would be great if routing rules can be ...
almost 2 years ago in Content Marketing / Requests 0 Future consideration

Roku SDK

No description provided
almost 4 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Opti Analytics - Site Search Zero Search Results by customer

Currently, Opti Analytics has two options to access the zero search results performed by customers within site search: 1 - You can view ALL the zero search results and then Filter by Customer 2 - You can click on a particular term to view which cu...
almost 2 years ago in Commerce Analytics 0

Add option to conditionally forward forms

Working with EPI forms works fine and they are very flexible to set up. One of the thinsg I am missing is an option to send a form based on a certain condition/selection in the form. For example "If #country = "US", "info@whatever.com", "us@whatev...
almost 4 years ago in Content Management / Technical 1