Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Add Offline Order Tracking support for Product Recommendation in Configured Commerce

Summary As an Configured Commerce customer, I want to track offline orders taken into consideration in Product Recommendation solution. Description The integration between Configured Commerce and Product Recommendation only targets online orders. ...
about 2 years ago in Configured Commerce 0

Promotion Rank Not Working As Expected

We are seeing that the tooltip associated with rank is misleading. The tooltip says "...for an order the one with the lowest rank will be used." This is not lining up with functionality on the site. With Multiple Promotions turned OFF, the user is...
about 2 years ago in Content Management 0

Re-Activation Account Email Job

The feature would be a Job Postprocessor that would allow a customer to automatically send out account activation reminders for accounts with the email status of EmailNotSent. The job would require very little configuration on the end users part a...
about 2 years ago in Configured Commerce / Integration 1 Gathering interest

Change completed date

I have an article that I published that I forgot to check off the final step and now it won't let me change the publishing date to reflect the actual publishing date.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

support SPM binaryTarget

See https://github.com/optimizely/swift-sdk/issues/478. Do you have any plan to support SPM binaryTarget? Like what https://github.com/airbnb/lottie-spm Lottie do or Facebook sdk https://github.com/facebook/facebook-ios-sdk/blob/main/Package.swift...
about 2 years ago in Feature Experimentation / APIs 1 Will not implement

Product Engineering team - improvement suggestion - readonly API calls

This is a suggestion for the Configured Commerce (B2B) Product Engineering team. For the V2 Services that inherit from ServiceV2Base (Such as the V2 Product Service) we can improve performance for scenarios where we only read data but are not expe...
about 2 years ago in Configured Commerce / Technical 1

DAM connector for CMS loses place when signing in

When you need to reauthenticate or sign in for the first time using the connector, it does not bring you back to the 'choose a file' screen. So you need to close that window and open it again from CMS
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

DAM CMS connector allows you to select any type of content when it shouldnt

In an "image" area or any other restricted area in the CMS, there are validation rules in the CMS to make sure you can only upload a particular type of asset. With the CMP dam connector, even though it opens the 'choose a file' window with just im...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Edit/hide Epi default help text

In the Page information area in Epi UI/EditorGUI (in the grey area at the top of any page template), you find information about the current page, including help text for the attributes. The helptext for 'Display in navigation' says, e.g.: 'Select ...
about 4 years ago in Content Management / Content Manager 1

Create Secure Library Folders

We need to be able to store assets in the Library that are not available to everyone with a log in, nor are accessible outside our org. Currently there is no way to set access permissions at the folder and asset level. Some highly valuable content...
about 2 years ago in Content Marketing / DAM/Library 1 Already exists