Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

More Details on Cross Sell Widget

In Spire CMS, there are two different cross sell widgets. One cross sell will only return web cross sells. The other cross sell widget returns product cross sells. These are titled very similar, leading to some confusion on the other side. This ha...
over 2 years ago in Content Management / Content Manager 0

Mark complete task button on top

Something i've noticed happen a lot are new people clicking the "Mark Complete" button at the top of the page and completing the entire task instead of their step. This has caused issues and made Projects miss deadlines because people weren't awar...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Restrict moving pages in tree structure

We have found that it's possible for a web editor (without Admin right) to move pages around in the tree structure freely - even if the page/the move impacts pages that are restricted for Admins, e.g. Site settings. There are several issues here: ...
over 2 years ago in Content Management / Roles and Security 0

Ability to Search within Blocks

As an Editor, I'd like to be able to Search within my blocks if I know the Blocks name. Currently, at least in our setup, this provides no results.
over 4 years ago in Content Management / Content Manager 2 Already exists

Admin API Token Endpoint - Currently, it uses deprecated Oauth 2.0 Password grant

Admin API Token Endpoint - Currently, it uses an Oauth 2.0 Password grant. The documentation does not explicitly state this, but that is the grant type. https://docs.developers.optimizely.com/commerce/v1.2.0-b2b-commerce/reference/admin-api-archit...
over 2 years ago in Configured Commerce / API 0

Preview API for merged output

We'd like to be able to send merge fields for a specific template and get the merged output in response so we can use this as a preview of the output to be sent.
over 2 years ago in Campaign 0 Will not implement

Automatic promotion of templates and flows

We want to be able to promote certain templates and flows to another environment of our development infrastructure. We need this to be able trough API calls that we can run from our automation tools like Jenkins etc.
over 2 years ago in Campaign 0 Will not implement

Repositioning the publish button when using Quick Edit?

Hi, Our editors have repeatedly reported that they are having troubles with the positioning of the Publish button in Quick Edit Mode. They hit Save instead of Publish. They have put in a request to my team to move the Publish button to the upper r...
over 2 years ago in Content Management / Editing 0

Change sort order of tracking interceptor classes

I have noticed that the Product Recs integration to Commerce 14 is creating three cookies on a new browser session: epi_RecommendationsTrackingSessionId epi_RecommendationsTrackingUserId EPiSessionId However the last one is set before the first on...
over 2 years ago in Customized Commerce / Technical 1 Investigating

Share multiple files at once

Sharing multiple files at once would be useful.
over 2 years ago in Content Marketing / DAM/Library / Plan 0 Future consideration