Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Add "View Only" product attribute to Product Import

There are many business cases for displaying Product in Configured Commerce that is "View Only" and not directly purchaseable online. However, the "View Only" attribute cannot be set with a Product import. You should be able to set "View Only" in ...
about 2 years ago in Configured Commerce / Admin Console & Import/Export 5 Already exists

Library – save a user’s settings for SORT VIEW and VIEWABLE NUMBER OF ASSETS.

Within the Library, our content authors have noted that it would be helpful if their chosen Sort Order by Title or Last Modified, etc. (title-sort.jpg) could be preserved or cached based upon their preference (e.g., Title). It seems to reset back ...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Block and page editiing

One of our customers Navico who are big fans of Optimizely, also use Adobe AEM and have mentioned that the main aspect that Optimizely CMS is lacking is that the page building in Adobe AEM is simply easier. They asked if we have anything in our ro...
about 2 years ago in Content Management / Content Manager 0

allow option to change date picker to American-style

The current date picker is set to European-style weeks that end on Sundays. (see attached image) I would like to request an option to change this to American-style weeks that end on Saturdays.
about 2 years ago in Campaign 2 Investigating

All modules should be fully integrated with each other and available via a single admin interface and login.

As the titles says, ALL episerver logins should be resolved to a single login and single management interface, as well as all modules being fully integrated with each other. Also: In your feedback portal, here, add the general "Episerver" title as...
over 4 years ago in Customized Commerce / Roles and Security 1 Already exists

Ability to Search within Blocks

As an Editor, I'd like to be able to Search within my blocks if I know the Blocks name. Currently, at least in our setup, this provides no results.
over 4 years ago in Content Management / Content Manager 2 Already exists

Type check for userId in Javascript (Browser/Node) SDKs

The customer (Yuliyan Yordanov from Tesco Stores) suggested a failsafe solution to reject empty string userId upon activating/enabling an experiment/feature: "A simple check for (typeof user_id ===’string’ && user_id.length ) would fix the...
about 2 years ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Boost recommendations on certain parameters/metadata

The ability to boost recommendations on certain parameters/metadata, i.e. to be able to multiply the ranking score of recommendations based on specified parameters/metadata from the product catalogue. Have weighting scores to drive recs, e.g. givi...
about 2 years ago in Product Recommendations 0

Provide write API to update all of the PIM fields

Please provide a write API for PIM. As we transition to Optimizely Episerver, all of our PRODUCT data will remain in the legacy system (for several months). We need a clean way to keep Opti up to date during this time. We will likely implement Inf...
about 2 years ago in Customized Commerce 1 Future consideration

Add ability to override editorTemplates

It would be great to be able to override editorTemplates. Currently there is an ability to create new ones, however, sometimes we might just want to add a option field like "maximum-number-of-slides" to one of the current OOTB versions. If we do t...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating