Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Zone Component Enhancements

Would like to request some upgrades to the Zone component: Ability to utilize ClassNames - would aid in styling children components an end user might add and for debugging. Ability to pass data-test-selectors to children - Would aid in debugging a...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Edit/hide Epi default help text

In the Page information area in Epi UI/EditorGUI (in the grey area at the top of any page template), you find information about the current page, including help text for the attributes. The helptext for 'Display in navigation' says, e.g.: 'Select ...
about 4 years ago in Content Management / Content Manager 1

Rest API for Product Feed

Devs and customers request an API method to post product feeds vs relying on us to upload them through schedule job
about 2 years ago in Product Recommendations 0

Ability to undo a delete action for assets

When accidently deleting a folder with a lot of images, it would be great to be able to undo and recover the folder.
about 2 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Remove parent child(variant) relation through import

Currently PIM system allows removing parent child relation only through PIM console and any of the PIM import does not support removing parent child relation. We required this functionality for our client Tecumseh. There products are dynamic they ...
about 2 years ago in PIM 0

ODP New Integration Requires Primary Key to be Email Address for SFMC

ODP made some updates to their SFMC segment sync app whereby designating email as a primary key is required. This is an issue for existing SFMC data extensions that do not use email address as primary key. We are requesting that ODP invesigates an...
about 2 years ago in Data Platform App 0

Show asset when searching in tree

I think it would be very useful that when searching using an asset number if there was an option you could click to show where the asset sits in the tree structure of the site.
over 4 years ago in Search & Navigation 0

Shortcuts are not working as they used to in version 12

Hi,Whilst hosting a business user CMS course I noticed that the shortcuts are broken. It isn't possible to choose pages to add as a shortcut to, only assets. Is this related to the DAM integration?Thanks in advnace for letting me know if you will ...
about 2 years ago in Content Management / Content Manager 1

Support for mobile devices/adaptive ui for feature experimentation

Currently only the latest version of the Desktop Chrome browser is supported for building experiments and campaigns within the Optimizely Experimentation app. But this is a limitation, as sometimes you need to configure feature flags on the go thr...
about 2 years ago in Feature Experimentation / Experiment Authoring 1 Future consideration

For all Excel imports in the Admin, there should be a template

As an administrator in the Optimizely Configured Commerce System I have had to load data into the system manually on occasion. I believe that for my organization's benefit, and the benefit of many others, every section that allows a manual excel i...
about 2 years ago in Configured Commerce / Admin Console & Import/Export 1 Investigating