Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Ability to download user accounts and roles.

Please provide the ability to download a list of user accounts with roles - either all users in all accounts or users in one or more accounts.
almost 2 years ago in Data Platform App 0

Option to disable users

Provide option to disable users rather than having to delete them.
almost 2 years ago in Data Platform App 0

Export User Permissions as Object Metadata

For audit purposes, we'd like to be able to export the users who have view, comment, edit, or ownership permissions to the objects in the CMP.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Quip Integration

We use Quip for document collaboration and would love to see support in the Content tab. That would allow us to seamlessly create, edit, review, and approve documents without having to move files.
almost 2 years ago in Content Marketing / Integrations / Tasks, Campaigns, and Events 0 Future consideration

Mark Fields Mandatory at Field Settings (instead of on templates, workflows)

Some of our fields are designed to capture business-critical data and must be completed every time they are used. Setting the mandatory fields up at the template and/or workflow level is cumbersome. We'd like to be able to set a field as mandatory...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Planned

Add an event reminder

We need Event Reminder Notification to be sent to the Event Creator informing that a particular Event is going to take place/when the Event happens.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

AI generation for DAM only

At the moment, AI generated content can only be created from within a task (correct me if I am wrong). Are there plans to allow for DAM/DAM lite only clients to create AI generated imagery?
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Display the "mapped to commerce" field values for system properties

The system properties aren't showing the "mapped to commerce" values -- specifically product number, product title, url segment, deactivate on. It's frustrating not being able to click them or view what it is mapped to. It makes it appear like the...
almost 4 years ago in PIM 2 Gathering interest

Add Address Verification Service check to Moneris payment gateway Credit Card transactions

We would like to add another layer of security to every Credit Card transaction being made through our eCommerce to prevent fraud. We would like to add the address verification service from Moneris that will verify and compare the entered billing ...
almost 2 years ago in Configured Commerce / Orders & Payment 0

Language translation of email contents in Episerver Forms

As a an editor I would like to translate the contents regarding "Send email after form submission" on the "Settings" tab in order to send e-mails with the correct language to end users, especially with regards to subject and message. This is not c...
almost 4 years ago in Content Management / Forms 0