Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Add feedback Subscribe
Product Content Management
Categories Content Manager
Created by Guest
Created on Aug 11, 2023

RELATED FEEDBACK

Redirect to 404 Content-Managed Error Page when Media Not Found

We are in the process of migrating to containers, and have discovered that when a file is missing after a user clicks on a link, the user is redirected to an xml error page rather than the typical 404 page.

For instance, if clicking on a PDF file on the site that doesn't exist, user sees an XML error page. (see attached image 1)

We would expect, however, that the user is displayed a typical content managed 404 page. (see attached image 2). This would be inline with best practices for a site's UX design.

1.png
2.png
1.png
Open full size
2.png
Open full size
1.png 2.png
  • Post comment