Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Assign campaign to new work request

It would be helpful to have a new work request to attach itself to a campaign even before being accepted. Once accepted the task would also automatically be added. This would make for a much more efficient process.
over 1 year ago in Content Marketing 0

Global time of day settings

It would be helpful to be able to set a global "time of day" in the admin settings vs. having each step default to the time it's being built and requiring manual adjustment.
over 1 year ago in Content Marketing / Settings + Configuration 0

Add a duration indicator to workflow cards

When viewing all of the workflows, it would be helpful to see the total duration indicated at the card level. It's currently hard to tell what that is, because it isn't totaled anywhere.
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Access to page CSS and JavaScript in Spire

In Classic CMS, when clicking on "Edit page variant", I was able to add CSS and JavaScript. This is useful in making a quick change to styling and also in adding JavaScript code snippets such as Google ad tracking, on-page survey, etc. I would lik...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Password expiration settings

Right now, in the admin console there isn't the possibility to set password expiration rules. For example, password should expire every 30 hours/days/weeks and the new password shouldn't be like any previous one. It would be great if these setting...
about 3 years ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Add option to render custom attributes when using ClientResources

There does not appear to be an option to render custom attributes when using ClientResources. One use case for this is that some resources require 'async' and 'defer' attribute in the script element — for example when using Google Maps and ReCaptc...
about 3 years ago in Content Management / Technical 0

Budgeting Breakdown Reporting

We use the budgeting feature for all of our campaigns, and we would like to be able to report on budget across all campaigns, but broken down by sub-campaigns (in addition to tasks).
about 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Getting the AI's busy with tagging content to help out with the taxonomy to aid high quality results when filtering

Tagging content based on taxonomy after manual upload/creation is arduos for our new customers. Can you please work with AI to make these tasks more automated? Maybe something similar to Luc Gosso's AI assistant that can be used for tagging conten...
over 1 year ago in Content Marketing / DAM/Library 0

Confirmation When Archiving Flag

Is it possible to have a confirmation box, or at least the option of enforcing one, when archiving/deleting a flag? I noticed that flags can easily be archived by mistake, and can be a breaking experience on the website.
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Planned

User creation - assign multiple user groups

When setting up a new user, I want to be able to select more than one user role and assign them to the user in one click. In EPI DXP, I need to use the drop down menu and assign one user role at the time (which is very time consuming).Attached are...
over 1 year ago in Content Management / Roles and Security 0