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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Use Fields as Placeholders in Brand Templates

Allow the usage of Text Placeholders within Brand Templates to reuse Task or Campaign Fields/Attributes.

Is there a way (or a tool) to get an overview of who has access to the DXP Management Portal (other then asking support)?

As an administrator I want to be able to create an overview of staff that has access to the DXP Management Portal in our organization.
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Password expiration settings

Right now, in the admin console there isn't the possibility to set password expiration rules. For example, password should expire every 30 hours/days/weeks and the new password shouldn't be like any previous one. It would be great if these setting...
over 3 years ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Add option to render custom attributes when using ClientResources

There does not appear to be an option to render custom attributes when using ClientResources. One use case for this is that some resources require 'async' and 'defer' attribute in the script element — for example when using Google Maps and ReCaptc...
over 3 years ago in Content Management / Technical 0

Budgeting Breakdown Reporting

We use the budgeting feature for all of our campaigns, and we would like to be able to report on budget across all campaigns, but broken down by sub-campaigns (in addition to tasks).
over 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
about 5 years ago in Content Management / Collaboration & Approval 0 Future consideration

Mixed User Authentication

As a website owner I want to allow for AD access for internal users and direct access for external users So that I can better manage resourcing requirements for development, content population and control. The outcome is the ability to assign di...
about 5 years ago in Content Management / Technical 0 Will not implement

Edit Link dialog - swap order of fields

There are hard-coded input fields in the Edit Link dialog that should swap positions. Link Title should precede Link Name/Text.
over 1 year ago in Content Management / Editing 0

Ability to apply behaviours and filters in Real Time Segments

We would really like to be able to apply behaviours and filters in Real Time Segments, could this be considered for the ODP roadmap
over 1 year ago in Data Platform App 0

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
over 3 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest