Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Download All vs Only Unresolved Comments in PDF

When downloading a document with comments into a PDF, all comments are downloaded, regardless of their status as open or unresolved. We'd like the option to choose whether to download all comments or just those that are unresolved. That would help...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Include Object Number Email Subject Lines

We've adopted the object numbers (TSK-123) internally as the quickest way to identify our work. As such, adding them to the email subject line for notifications would be helpful.
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Choose Custom Colors for Campaigns, Label Values

We'd like to use custom colors (ideally via HEX codes) to set the colors for our campaigns. That way, we could match the colors to those in use by other platforms, match our brand, etc.
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Add ability to automatically create page content for page variations.

Would be awesome to have a method of identifying page variations in Standard.json files so that they were auto generated from the devs when an environment is built the first time. For example, if we have a Home Page, with 2 variants, 1 for authent...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 3 Gathering interest

Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
over 1 year ago in Content Marketing / Analytics 0 Future consideration

Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs. However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event...
over 1 year ago in Data Platform App 0

Built in flags for feed failures

Built in flags for feed failures. Customers should be notified immediately if there feed is failing. An email should be sent directly to the customer as soon as the feed fails. The email would include why the feed has failed and the email for thei...
over 2 years ago in Product Recommendations / Technical 0 Investigating

mparticle integtration

Sync Mparticle audiences to ODP for use with real time segmentation, web & feature experimentation as well as CMS visitor groups.
over 2 years ago in Integrations 0 Planned

Faster deployments

As a developer I want to be able to deploy a fix to production faster. Currently if you want to release a critical bug fix to prduction it usually takes 1,5-2 hours )if it goes though int, prep and then production). This is a very long time to wai...
over 2 years ago in DXP Cloud Platform / Code deployment 1 Already exists

Remove multiple items in Content Area in one go

You can select multiple blocks, images and products from the asset pane (ctrl + click or shift + click) and drag them into the Content Area. However, there is no way of doing the same thing if you want to remove them from the Contet Area. This is ...
over 2 years ago in Content Management / Editing 0