Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Simple address reports to display last update date

As an admin I want my simple address report to display the last updated date for the simple address field So that I can better prioritise required updates to the site. The outcome is being able to see at a glance which vanity links may no longer...
about 5 years ago in Content Management / Reporting 0 Future consideration

TinyMCE - Customized tags when inserting html (drop block)

It's already possible to drag and drop blocks into the TinyMCE editor - its inserted like this: `div.epi-contentfragment` and replaced by the actual content during rendering. This doesnt work well for blocks that should be rendered as an inline va...
over 1 year ago in Content Management / Editing 0

No Bid and Lead Time option for RFQ

The Sales Quote feature should have an option to No Bid a line. For items that are quoted, there should be a field for lead time as the lead time will likely change in an RFQ scenario.
over 1 year ago in Configured Commerce / Self-Service 1 Gathering interest

Swedish and English mixed up above ContentArea since 12.29

See attachment
over 1 year ago in Content Management / Editing 0

Enable prerendering of PLPs and PDPs with prerender.io

Our Product Listing Pages and Product Detail Pages have separate SEO templates being served to Googlebot, and almost all of the content is missing/broken/unformatted in those separate templates, which substantially hurts our organic traffic. Recre...
over 2 years ago in Content Management / Technical 0

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
over 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Custom components search in the CMS

Search (EPI FIND) does not seem to be working when we try to search the contents in the asset pane. See attached screenshots. Can we have the option to add custom components search in the CMS, please?
almost 4 years ago in Content Management / Content Manager 0

Add Generics Support to Various Attributes

C# 11 added support for attributes with generics. It would be nice to be able to use that with various Optimizely attributes. Some examples of attribute I can think of this can be added to are SelectOne, SelectMany and ModuleDependency. [SelectOne...
over 1 year ago in Content Management / Technical 0

Make Task Mandatory in Campaign

There are scenarios where a workflow (strict) is not required but a task needs to be completed as a stand-alone item as part of a campaign or process. e.g. "Book Event". In addition to preventing a campaign from completing, I'd like to be able to ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration