Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

'Rescheduling' sync capabilities for CMP integration to CRM and Email marketing platforms

It would be great to have a bi-directional sync regarding scheduling between CRMs (eg Dynamics) and also Marketing Automation platforms (eg Hootsuite) so that once an email is created and scheduled in CMP and pushed to these other platforms, that ...
about 1 year ago in Content Management / APIs 0

Granular Permissions -include Debug tools

In the current Roadmap there is an item around Granular Permissions for the admin console based on user role. When we create console user access to add a Punchout Customer it also gives them access to Debug Bug on page - and we are hoping granular...
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Rewrite CustomerContext to a service with interface

I would be happy to see the CustomerContext class turned into a class with an interface, and no usage of the CustomerContext.Current singleton. This way it can be overwritten or intercepted for customization. In the same way, the logic of Mediacha...
over 2 years ago in Customized Commerce / Customer Services 1 Future consideration

Board view is too limited

We'd love to use the board view for stand-up meetings to review progress, but the sizing of the window is impossibly small and can only display one task at a time -- super impractical for any kind of review. Why have the board view if it's not a u...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Investigating

Bookmark or favorite campaigns/tasks

As someone assigned to multiple campaigns and tasks, I would like to be able to bookmark or favorite some tasks or campaigns so that I can quickly access them at any time.
about 1 year ago in Content Marketing / Plan 0

Set default library upload folder

I would like to be able to set the default folder for all uploads to the library so we can review the files to make sure it matches the naming conventions, file guidelines for what should be published in the library and sort it into the correct fo...
about 1 year ago in Content Marketing / DAM/Library 0

Feedback

For Fields - allow sub-fields or conditional fields. For example: Audience > Clergy 2. Clergy > 3.Member 2. Clergy > 3. Leader
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Automated alert on the scheduler container (Linux).

Automated alert on the scheduler container (Linux). it seems not practical we have to check it every day. It will be great if they have alerts on container crashing/being not reachable similar to the ones for the website instance where Optimizely ...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Allow for Search Stemming

There is no way to create stemming attributes for search. Meaning: if I want to return results for the word "accounting" but not "account", I cannot create a way to use the full term of "accounting". Other examples include ability to restrict sear...
over 2 years ago in Configured Commerce / Search 1 Gathering interest