Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Status Descriptions

Description of the feedback item statuses:

  • Future Consideration - We have evaluated this item and it has customer value, waiting for further customer demand to prioritize against current roadmap

  • Investigating - This has been prioritized for deeper customer and feasibility investigations before being promoted and developed

  • Planned - We've prioritized this item for development and will build and ship in the near future

  • Shipped - Solution to this feeback / problem has been shipped

  • Already Exists - We have ways to solve this customer problem today and will provide links to documentation

  • Will Not Implement - We don't see solving this problem viable against our current roadmap and direction