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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Created by Guest
Created on Jun 3, 2024

Parent campaign prefilled (CMP)

Hello,

with the recent product release of CMP, the current parent campaign where I am creating a new object (TSK, CPN..) via the blue plus button is not prefilled. We have raised this with your support team and were told that this is expected as there was a request by customers to not have it filled in.


On our side, we miss this very much as we educated our users to use the blue plus button (to get the full options for creating an object which was not the case with the inline plus button) and now they always have to fill in manually the parent campaign which is extra effort and risk of misplacing tasks. So we are wondering what was the down side for other customers with having a parent campaign prefilled - which could have been changed easily. In other words, we find this change an unlogic step back and would appreciate reenabling it.


Many thanks


Roman Bobis

Swiss Re