Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
about 3 years ago in Experimentation Analytics / Results Page 3 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
about 3 years ago in Web Experimentation / APIs 4 Future consideration

Integrating Qualtrics with Optimizely

Heeey, I'd like to submit a feature request in integrating Qualtrics with Optimizely. As we’re a user of both platforms, I believe that integrating these technologies can bring benefits to RSA. Qualtrics is a an experience management platfor...
about 1 year ago in Integrations 0 Investigating

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
over 3 years ago in Experiment Collaboration and Management / Notifications 0 Planned

Media Image Scroll

We currently dont include media assets in the search INDEX, in order to have INDEXing job run smoothly. Is there a way Optimizely has any separate indexing job that can index only assets separately? This way we can search for the images or assets ...
about 2 years ago in Content Management / Asset Management 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
about 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

More efficient loading of content area items

As a developer with aims for high performance, I would like the IContentAreaLoader interface to have a batch load method, to load all content area items at once, whether from inline content, cache or database. All while keeping the internal order ...
about 1 year ago in Content Management / Technical 1

More efficient loading of child content

As a developer with aims for high performance, I would like the IContentLoader.GetChildren method to use batching when loading uncached content from the database. Currently, the CMS will load content one by one and then return a list. But the data...
about 1 year ago in Content Management / Technical 0

Show fallback or replacement langage in page tree without have to check in Language Settings.

Give the editor a visual indicator that the page has a fallback or replacement language. Today the editor needs to mouse our the language code to see if a fallback is set. See attachments.
about 2 years ago in Content Management / Multi-language 0 Future consideration

Restrict access to form submission data via User Group

Access to view form submission data can currently be restricted via access rights (MinimumAccessRightLevelToReadFormData see https://docs.developers.optimizely.com/content-management-system/v1.2.0-forms/docs/configuring-optimizely-forms) however I...
about 2 years ago in Content Management 0