Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

View Fields on Calendar Cards

We have created specific fields within templates that we would like to see in the Calendar View when we hover over the card. Specifically, we have created a field called "Publishing Date", which is different than the "Task Completion Date", so we ...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Please support ANY authenticator app for login (not just Okta)

Please support any authenticator app for login - Forcing people into a Okta lock-in is a big no-go and shines really bad on you as a tech company
10 months ago in User Management 1

Print Button from Lists

We have customers wanting to Print from Lists. They can of course do Control + P, but honestly a lot of our customers don't know that ;) They are looking for a button!
over 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Move 'For this page/block' folder up

In my capacity as a Digital Marketing Manager actively engaged in the CMS tasks and also facilitating others in this role, my foremost goal is to reposition the 'For this page/block' option to the top of the folder structure. By implementing this ...
over 1 year ago in Content Management / Asset Management 2

Mobile App should pair with BlueTooth scan gun

Our customers use bluetooth scan guns in their warehouse with iPhones or iPad Minis. If we were able to pair the bluetooth scan gun to the Insite Mobile app. These customer might start using the the mobile app instead of their current ordering sol...
over 4 years ago in Commerce Mobile App 1 Gathering interest

Sort roles in Audience role criteria

When adding role criteria in Audiences the role dropdown should be sorted alphabetically.
10 months ago in Content Management / Personalization 0

Stack Additional Content Formats as Drafts

We can stack document types as drafts in the content space today (PDF, WordDoc, etc.), but we want to also be able to stack things like URL-type content, text editor, documents, images, etc.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Text-Type Field Visible on the Calendar

We keep very important content information in text-type fields (rich text, multiline text, text) and need calendar users to be able to access that information.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Sandbox IP Restriction

A nice enhancement that could be added to your native offer will be the be able to restrict per IP the sandbox environment. By doing this, we will be able to provide a list of IP when configuring the environment and hide it from the public area.
over 4 years ago in Configured Commerce / Technical 0 Gathering interest