Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Optimizely Web Exp Customer Java script Utility Function Suggestion

Request: Implement an in-code suggestion feature for Optimizely utility functions. Functionality: When a developer starts typing in the code in the optimizely customer java script text area, the system should suggest available utility functions fo...
11 months ago in Web Experimentation / Developer Experience 0

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
over 3 years ago in Configured Commerce / Misc. 2 Gathering interest

Submit work requests (ideas) for anonymous users (not a Guest in ExpCollab)

No description provided
11 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Allow access to application logs or send notification on database scripts error

We should be able to either receive a notification on a database script error, or be able to log into the admin or elmah to see the errors. Right now the only way to find out what script is broken is to open a support ticket or ask for a database ...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 1

Change Log for CMP Codebase

We are currently using a 3rd party app on top of the CMP to guide users through company-specific process flows. This app relies on identifying specific pieces of code to operate properly, and it needs to be updated every time the code changes. We ...
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Add CMS login auditing

Add historical logging of CMS user logins, including IP address and date and time.This will allow admins to view and track information about possible login hacking attempts and to mitigate these issues.
over 4 years ago in Content Management / Roles and Security 0 Future consideration

Allow LookUp for CustomerUser Profiles

Our partner, experienced an issue with the Customer who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User to Customer mapping. Currently there is no Enti...
over 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

View Only Product Enhanced Configurations

It would be nice to have an additional toggle similar to View only product (Can't Buy) but the action would turn off or on pricing and availability. It would also be nice if both toggles (existing View only product and new View pricing and availab...
almost 2 years ago in Configured Commerce / Catalog & Assets 3 Investigating

Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
11 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Dynamic image transformation on the fly with parameters

The ability to request images with transformations on the fly (such as cropping, format, quality etc..) Example https://images3.cmp.optimizely.com/assets/[image-path]? width=800 & quality=75&format=webp
11 months ago in Content Marketing / DAM/Library 1