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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Ability to name versions of content

Hello, it would be extremely beneficial to allow content editors to edit the name of versions in the version gadget as well as the locale associated with it. For example, sometimes we make changes to a version that we're not ready to go live with ...
10 months ago in Content Management / Content Manager 0

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
over 1 year ago in Content Marketing / Analytics 1 Future consideration

Change Event Owner

Just like we can with tasks, we'd like to be able to change the event owner. Today, we have to make a new event and delete the old one in order to get a new "creator" on it. But it would be helpful if they had the concept of "owner" in addition to...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Suggest Content During Request Process

Occasionally, we get requests for work that already exists. When that happens, we have to tell users where to find what they're looking for in the library. It would save everyone a lot of time if we could suggest existing Library content during th...
over 2 years ago in Content Marketing / Requests 0 Future consideration

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Drag-and-Drop Rows in Board View

In addition to re-ordering the columns in the board view, we'd like to be able to do the same with rows/groupings. We like to group by campaign, and dragging important campaigns to the top would make it easier to find what you're looking for quickly.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Pin Attachment

We use the attachments space for a lot of our collaboration. As such, we'd like a way to "pin" an attachment and denote that it is the final asset in a task. Right now, our users are unsure which asset to use, especially if many versions have been...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add more languagues to Find

I would like to add more languagues to Find as below Lithuania lt Estonia et
about 4 years ago in Search & Navigation 1

Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
over 2 years ago in Product Recommendations / Portal 0 Planned

Results - hierarchical metrics / grouped metrics

I have a suggestion about the results page. Currently the results are shown as a flat list of metrics. In some experiments we want to add a lot of metrics, but some of them are "major" ones (e.g. showing major funnel steps), and some of them are "...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating