Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
about 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Async client side custom validators in Epiforms

Custom validators for Epiforms must currently return their validation result synchronously, this limits the kind of validation to simple string checking. In scenarios where a server must be consulted to check an input value it is often a better ex...
about 3 years ago in Content Management / Forms 0

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
10 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Task templates for specific user teams or persons

As a creator I would like to create my own task templates that I can share with relevant persons. Only those persons should be able to see these templates when creating a new task.
10 months ago in Content Marketing / Tasks, Campaigns, and Events 0

We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
over 2 years ago in Content Management / Technical 0

Text Editor UI

In some cases, we'll have multiple text editors (2-3) in a task that includes additional content to support the primary article. Differentiating between multiple text editor icons is not intuitive for users who are collaborators and not typically ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Add more languagues to Find

I would like to add more languagues to Find as below Lithuania lt Estonia et
about 4 years ago in Search & Navigation 1

Integration with MS Dynamics CRM

bi -directional sync of records/segment details so they can leverage our identity resolution capabilities. This is needed by customer, Convatec, but probably many others too.
over 2 years ago in Integrations 0 Investigating

User permission controls for certain modules in Content Recs

We would like users to be able to come in an learn from the insights in Content recs relating to widget uplift, topic insights etc, without being able to mess with deliveries, widgets etc. Can we create permission control to only allow read access...
over 1 year ago in Content Recommendations 0

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
over 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration