Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1913 of 1913

User permission controls for certain modules in Content Recs

We would like users to be able to come in an learn from the insights in Content recs relating to widget uplift, topic insights etc, without being able to mess with deliveries, widgets etc. Can we create permission control to only allow read access...
over 1 year ago in Content Recommendations 0

Report for orphan pages

Orphan pages are webpages that are not linked to from any other pages on a website, which makes it difficult for users and search engine crawlers to find the page. Therefore they are likely not to be indexed by search engines either, as the crawle...
9 months ago in Content Management / Reporting 0

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
over 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
about 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Async client side custom validators in Epiforms

Custom validators for Epiforms must currently return their validation result synchronously, this limits the kind of validation to simple string checking. In scenarios where a server must be consulted to check an input value it is often a better ex...
about 3 years ago in Content Management / Forms 0

We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
over 2 years ago in Content Management / Technical 0

Customize GetPdf method of InvoiceController.cs, PartialViewLocator is in private package

We are having a requirement which is same as the GetPdf method in the InvoiceController.cs However we have identified that the PartialViewLocator is in the private package, and we cannot add the insite.commerce.private package in Extension project...
over 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 6 Investigating

Support the Microsoft Edge browser

Official support for the Edge browser. https://world.episerver.com/documentation/system-requirements/
almost 4 years ago in Content Management / Editing / Technical 0

Show different activity types on calendar when using filters.

We have a saved view and we have selected tasks and events when we want to filter by specific workflows the events disappear from the calendar. We would like to be able to filter by different activities and have all the activities show in the Cale...
10 months ago in Content Marketing / Plan 0

Add confidence interval (and possibly stat sig value) to the Summary on the Results Page

Currently, the Summary on the Results Page only contains the metrics' "Improvement" value. This value is highlighted in green if Statistical Significance is reached. However, the Confidence Interval is not contained in the Summary. This may lead t...
over 1 year ago in Experimentation Analytics 0 Planned