Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

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Showing 1912 of 1912

Export and Columns Option in Meta Class Data

Missing Export Option : In Commerce 13, there was an option called “Printer Version” for all the meta class data. While I can see an export option in the contacts, this option is missing in all other meta class data. Column Visibility in Meta Clas...
10 months ago in Customized Commerce 0

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
over 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Async client side custom validators in Epiforms

Custom validators for Epiforms must currently return their validation result synchronously, this limits the kind of validation to simple string checking. In scenarios where a server must be consulted to check an input value it is often a better ex...
over 3 years ago in Content Management / Forms 0

EPiServer.Forms.Samples uses out of data JQuery.UI with known vulnerabilities

One of our customers is using the EPiServer.Forms.Samples library, mostly to facilitate content gating with the Forms Visitor Groups. During a recent penetration test the following was reported: We also observed the use of a known vulnerable versi...
over 2 years ago in Content Management / Technical 0

Allow a way to see server side rendering on Sandbox

As someone responsible for site availability/uptime AND SEO, there should be a way for QA testers (not just developers on their local instance) to trigger SSR in Spire on Sandbox in order to do basic QA on the site. Currently, on Sandbox any "bot"...
10 months ago in Configured Commerce / Technical 1 Investigating

Filter Requests by Related Activites

As a traffic manager who monitors all work requests, it would be ideal if I could filter and/or sort the work requests by Related Activities. Sometimes a job might be "accepted" but it has not yet been converted to a task, and being able to filter...
10 months ago in Content Marketing / Requests 0

Trying to identify how a product became discontinued

We're having products on our website getting discontinued. It's a feature we haven't utilized in the past so we certain we don't have any jobs that should be doing this but we're also looking incase it was put in somewhere by accident. Is there an...
10 months ago in Configured Commerce / Technical 1 Investigating

All Campaign events shown in Top 10 Referral Sources

When I had a look in the Top 10 Referral Sources reporting in the Website Activity Dashboard, I saw over 82% of the referral sources came from campaign. For this reason I contacted Optimizely Support team within ticket #1499366. They saw that ever...
10 months ago in Optimizely Reporting 0

Location of Feedback button in CMP interferes with my workflow

The help icon blocks the view of the workflow, when sending messages, and the close/cancel link when viewing assets in full screen.
over 1 year ago in Content Marketing 0

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
over 2 years ago in Configured Commerce / Self-Service 1 Gathering interest